Method:Classic General Q&A

Re: Add User Issue

Method_Ben — Wed, 18 Nov 2015 14:09:49 GMT

Perfect, email recieved.

Thanks Jonathan.

-Ben

Re: Add User Issue

Jonathan — Wed, 18 Nov 2015 03:43:08 GMT

Hi Ben,

I've sent the email.

Re: Add User Issue

Method_Ben — Tue, 17 Nov 2015 19:21:15 GMT

Hi Again Jonathan,

I just tried emailing you and it bounced back instantly. Looks like we must have the wrong address on file for you. Would you be able to email me directly so I can send you over some more info?

My address is in my signature.

Thanks Jonathan!

Regards,

Ben

Re: Add User Issue

Method_Ben — Tue, 17 Nov 2015 19:16:25 GMT

Hi Jonathan,

Im going to Email you directly with some more info.

Thanks Jonathan.

Regards,

Ben

Re: Add User Issue

Jonathan — Tue, 17 Nov 2015 04:39:20 GMT

Hi Ben,

I've checked the Spam box but still has no info. Please send the email to me or give me a call to solve the issue.

Thank you

Re: Add User Issue

Method_Ben — Mon, 16 Nov 2015 15:36:27 GMT

Hi Jonathan,

It looks like one of the team tried to reach out sometime on Friday to attempt to coordinate a call or email correspondance with you. Perhaps its gone to your Spam box by mistake?

Ill ask my team member to email you again today.

Thanks Jonathan.

Regards,

Ben

Re: Add User Issue

Jonathan — Mon, 16 Nov 2015 04:34:06 GMT

Hi Ben,

I haven't got contacted by method team. Is everything OK?

Thank you

Re: Add User Issue

Method_Ben — Thu, 12 Nov 2015 17:12:21 GMT

Hi Jonathan,

Im going to Open a support case for you. One of our Reps should be reaching out as soon as possible.

Thanks Jonathan.

Regards,

Ben

Add User Issue

Jonathan — Thu, 12 Nov 2015 03:47:05 GMT

Hello Method,

I'm having an issue when adding new user, when I click Add User button, the table refreshed but nothing happened. User are not added. I've tried to add more license but still doesn't resolve the issue.

Please advise.

Thank you.