Method:Classic General Q&A

Re: Not able to process payments thru Authorize.net

Method_Loi — Tue, 22 Dec 2015 16:32:12 GMT

Hey Ben,

Is there a invoice number for the transaction you are trying to process? We may have to troubleshoot this over the phone with one of our support staff as it will be difficult to do over the forums. Let me know if I should create a case for someone to reach out.

-- Loi

Re: Not able to process payments thru Authorize.net

Method_Jonathan — Mon, 21 Dec 2015 21:23:31 GMT

SpadeGardens,

I'm moving this over to our general Q&A forum as it relates to our front end UI rather than our API. A member from our support team will pick up the thread from here.

Cheers

Jon

Not able to process payments thru Authorize.net

SpadeGardens — Sun, 20 Dec 2015 21:02:47 GMT

Hi. I am new to most of this and have stumbled into a problem I have not been able to resolve. When I process a payment via Method using the authorize.net gateway, the payment fails. The errror I get says the payment did not process - invoice numer needed.

This happens anytime I try to process from Methods CRM (Classic). It does it both when logged in as myself or as a test client. When I process the payment outside of Method using authorize.net's Virtual Terminal or input the card into their mobile app for iOS - the payment goes through and an invoice number is not needed.

I am also able to process a payment with no issues through the Intuit gateway. I want Authorize.net to be my primary processor and not have to rely on Intuit.

Thanks for your input / help / guidance.

Ben