http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/3104.aspxFri, 06 Aug 2010 16:38:20 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:3104Anonymous0http://forums.method.me/cs/forums/thread/3104.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=3104<p>&nbsp;Hi Judy, </p> <p>Under the Case Description/Add Activity tab section, the date and time stamp that shows up under Previous Comments: is meant to show the date and time the activity is entered. So it is working as per design. Since this area directly links to the Customer Portal, it is a great way to view communication as it was entered without users having the ability to modify the date and time communication was made. The &quot;Activity Start Time&quot; is the date and time the activity actually started. </p>http://forums.method.me/cs/forums/thread/3072.aspxWed, 04 Aug 2010 13:48:06 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:3072JVSyms0http://forums.method.me/cs/forums/thread/3072.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=3072<p> Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:&quot;Table Normal&quot;; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:&quot;&quot;; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:&quot;Times New Roman&quot;; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:&quot;Times New Roman&quot;; mso-bidi-theme-font:minor-bidi;} In the Method &nbsp;Links and Tab Links: &nbsp;Call Center, Case Description/Add Activity when I edit the Activity Start Time, add my Comments ,click &nbsp;Add Activity, &nbsp;the time and date stamp in the Previous Comments screen are the default computer time and date, NOT the Activity Start Time that I edited .</p>