Method:Classic General Q&A

Re: User receive no mail by using "Send/ReSend Invitation Email"

alexhuang — Tue, 10 May 2016 20:37:05 GMT

Hi Ben,

Thanks. I pm you account information.

Alex

Re: User receive no mail by using "Send/ReSend Invitation Email"

Method_Ben — Tue, 10 May 2016 17:42:15 GMT

Hi Alex,

From Method Classic, the Invite emails will show up in the invited users inbox as having come from 'Support@method.me'. Our internal servers here at method utilize Google for Business, a service which is blocked in China, which may be the issue here.

If you could let me know the name of the user, I would be happy to forward to you directly so you can send it to your user!

Thanks Alex.

Regards,

Ben

User receive no mail by using "Send/ReSend Invitation Email"

alexhuang — Tue, 10 May 2016 15:08:41 GMT

Hi,

One of my clients in China cannot receive email from "Send/ReSend Invitation Email". May I know which email account I should check to see any bounced mail message? Is this the same email account/server I setup for every users? Thanks.

Alex