Method:Classic General Q&A

Re: Managing Customers AND Resellers

Method_Ben — Fri, 22 Jul 2016 21:35:23 GMT

Hi Jasonr,

This certainly sounds possible, but I'll need a little more info before I can give you the best solution here. Firstly, What kinds of interactions/transactions would you have with a reseller? Are you tracking what the reseller's customers? and what they sell on to these customers?

-Ben

Managing Customers AND Resellers

jasonr — Fri, 22 Jul 2016 20:05:45 GMT

We will be operating as a rep group, which means we have to manage customers and leads for people who want to pay us to rep their products....BUT we also have manage the relationships of the "resellers" who buy and resell those products. Any ideas on how to set those up. Keep in mind that a "reseller" would never be a paying customer of ours...but still an important part to our sales process.

-J