http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/35441.aspxTue, 05 Sep 2017 14:23:07 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:35441Method_Ben0http://forums.method.me/cs/forums/thread/35441.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=35441<p><span id="mce_0_start" style="overflow:hidden;"><span id="mce_14_start" style="overflow:hidden;"></span>Hi Thesolarguys,</span></p> <p><span id="mce_0_start" style="overflow:hidden;"></span>This is a difficult one to diagnose over the forum without being able to see your QuickBooks and sync engine at the same time - Its Probably best we <span id="mce_5_start" style="overflow:hidden;">connect</span>&nbsp;via a screenshare<span id="mce_6_start" style="overflow:hidden;"> so we can take a look</span>.</p> <p><span id="mce_4_start" style="overflow:hidden;"><span id="mce_9_start" style="overflow:hidden;">I&#39;ve created a support case for you - Case&nbsp;<span id="mce_10_start" style="overflow:hidden;"><strong><span>26516</span><span id="mce_11_start" style="overflow:hidden;"></span></strong><span id="mce_11_start" style="overflow:hidden;">&nbsp;- Someone will be reaching out As soon as possible</span></span></span></span></p> <p><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><br /></span></span></span></span></p> <p><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;">Thanks thesolarguys</span></span></span></span></p> <p><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;">-Ben<span id="mce_14_end" style="overflow:hidden;"></span></span></span></span></span></p>http://forums.method.me/cs/forums/thread/35439.aspxTue, 05 Sep 2017 12:40:35 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:35439thesolarguys0http://forums.method.me/cs/forums/thread/35439.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=35439<p><span id="mce_0_start" style="overflow:hidden;">How do I get help with this issue?</span></p>http://forums.method.me/cs/forums/thread/35435.aspxThu, 31 Aug 2017 05:33:13 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:35435thesolarguys0http://forums.method.me/cs/forums/thread/35435.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=35435<p><span id="mce_0_start" style="overflow:hidden;"><span id="mce_20_start" style="overflow:hidden;"><span id="mce_24_start" style="overflow:hidden;"><span id="mce_25_start" style="overflow:hidden;"><span id="mce_26_start" style="overflow:hidden;"><span id="mce_27_start" style="overflow:hidden;"></span></span></span></span><span id="mce_21_start" style="overflow:hidden;"><span id="mce_22_start" style="overflow:hidden;"><span id="mce_23_start" style="overflow:hidden;"></span></span></span></span><span id="mce_1_start" style="overflow:hidden;">Our <span id="mce_7_start" style="overflow:hidden;"><span id="mce_8_start" style="overflow:hidden;"><span id="mce_9_start" style="overflow:hidden;"><span id="mce_10_start" style="overflow:hidden;"><span id="mce_11_start" style="overflow:hidden;"><span id="mce_12_start" style="overflow:hidden;"><span id="mce_13_start" style="overflow:hidden;"><span id="mce_14_start" style="overflow:hidden;"><span id="mce_15_start" style="overflow:hidden;"><span id="mce_16_start" style="overflow:hidden;"><span id="mce_17_start" style="overflow:hidden;"><span id="mce_18_start" style="overflow:hidden;"><span id="mce_19_start" style="overflow:hidden;">Sales Receipts </span></span></span></span></span></span></span></span></span></span></span></span></span><span id="mce_7_end" style="overflow:hidden;"><span id="mce_8_end" style="overflow:hidden;"><span id="mce_9_end" style="overflow:hidden;"><span id="mce_10_end" style="overflow:hidden;"><span id="mce_11_end" style="overflow:hidden;"><span id="mce_12_end" style="overflow:hidden;"><span id="mce_13_end" style="overflow:hidden;"><span id="mce_14_end" style="overflow:hidden;"><span id="mce_15_end" style="overflow:hidden;"><span id="mce_16_end" style="overflow:hidden;"><span id="mce_17_end" style="overflow:hidden;"><span id="mce_18_end" style="overflow:hidden;"><span id="mce_19_end" style="overflow:hidden;"></span></span></span></span></span></span></span></span></span></span></span></span></span>hav<span id="mce_3_start" style="overflow:hidden;">e</span>n<span id="mce_2_start" style="overflow:hidden;"></span>&#39;t <span id="mce_28_start" style="overflow:hidden;"></span>syn<span id="mce_4_start" style="overflow:hidden;"></span>c<span id="mce_5_start" style="overflow:hidden;">&#39;ed</span> over to Method&nbsp;<span id="mce_6_start" style="overflow:hidden;">since August 11th.&nbsp;<span id="mce_29_start" style="overflow:hidden;">We are getting an error message in the sync engine that says&nbsp;</span><span id="mce_20_end" style="overflow:hidden;"><span id="mce_21_end" style="overflow:hidden;"><span id="mce_22_end" style="overflow:hidden;"><span id="mce_23_end" style="overflow:hidden;"><span id="mce_24_end" style="overflow:hidden;"><span id="mce_25_end" style="overflow:hidden;"><span id="mce_26_end" style="overflow:hidden;"><span id="mce_27_end" style="overflow:hidden;"><span id="mce_30_start" style="overflow:hidden;"><span id="mce_31_start" style="overflow:hidden;">(</span>Error: QuickBooks found an error when parsing the provided XML text stream.<span id="mce_32_start" style="overflow:hidden;">) Not sure if this is related or what inforamtion you need to figure this out. Thanks</span></span></span></span></span></span></span></span></span></span></span></span></span></p>