Re: Calendar views for Dispatcher

Anonymous — Thu, 11 Nov 2010 14:12:49 GMT

Hi Beth,

Regarding the Calendar view, in principle Method has two ways; the first one involves editing the filter on the left of the calendar to show as many users as you like within the single calendar view. However, if you have many users, this view will quickly become crowded with many items. The second option involves creating a new calendar or changing the resource to ‘activity type’ instead of ‘assigned to’, however this option is not entirely supported by Method yet, as changing the resource also changes the resource in other tabs’ calendar such as Call Center. Should this not be a concern (say you only use that particular calendar in field services and don’t care about the other calendars), you are welcome to use this option. Our developers are working to have all calendars work separately in the near future.

For more information on Calendars, please check out our freely available Community Webinar # 20: Intro to Method Objects Level 2, which covers calendar, date, and time picker.

Community Webinar 20: Introduction to Method Objects - Level 2

Regards,
Denis

Calendar views for Dispatcher

Beth Heffernan — Tue, 09 Nov 2010 20:15:36 GMT

I have a dispatcher and owner that wants to see the Calendar view for all users. How do I customize the calendar view so that the dispatcher can see all users schedules?

Method:Classic General Q&A

Re: Calendar views for Dispatcher

Calendar views for Dispatcher