http://forums.method.me/cs/forums/13.aspxAsk technical support questions, how do I? Questions... Or anything else you want to know from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/5046.aspxThu, 10 Feb 2011 22:59:58 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:5046Method_Wayne0http://forums.method.me/cs/forums/thread/5046.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=13&PostID=5046<p>Hi all!</p> <p>I had a client call in to ask why the CustomerType drop down (in the CustomerList-&gt;Additional Info tab)&nbsp;included items that were inactive in Quickbooks.&nbsp; She also mentioned that she couldn&#39;t find an answer on our forums - so here I am :)</p> <p>This can also apply to dropdowns on other Method screens.&nbsp; What you need to do is - you got it - customize!</p> <p>1) In Customize-&gt;Screens, copy the original screen (in this case Customer List).&nbsp; Now Edit your copy.</p> <p>2) find the &quot;type&quot; field in your screen layout.&nbsp; Edit it.</p> <p>3) in the last step of the wizard (step 5 of 5), this is where you insert a filter for the &quot;isActive&quot; field.&nbsp; You&#39;ll want to filter for records where isActive is equal to yes.</p> <p>4) Publish!</p> <p>Hope that helps :)</p> <p>&nbsp;</p>