Method:Classic General Q&A

Re: Sales Orders with Sales Tax and Negative Totals

Method_Michael — Mon, 30 May 2011 20:40:41 GMT

Hi Alec,

This should now work :)

-Michael

Re: Sales Orders with Sales Tax and Negative Totals

Method_Michael — Thu, 12 May 2011 19:49:18 GMT

I have no update for you yet but once I do I will update this post as well as email you directly :)

-Michael

Re: Sales Orders with Sales Tax and Negative Totals

akoumjian — Thu, 12 May 2011 13:30:30 GMT

I just wanted to quickly check in on this. Has a member of the team been able to evaluate the situation?

Thank you!

Re: Sales Orders with Sales Tax and Negative Totals

Method_Michael — Mon, 02 May 2011 16:39:50 GMT

Hi Alec,

I am not sure but the developer team is aware of the issue. Once I get any feedback or update on this you will be the first to know .

-Michael

Re: Sales Orders with Sales Tax and Negative Totals

akoumjian — Mon, 02 May 2011 14:36:54 GMT

Hi Michael,

Do you think this ticket will be reviewed this week?

Alec

Re: Sales Orders with Sales Tax and Negative Totals

Method_Michael — Fri, 29 Apr 2011 17:31:02 GMT

Hi Alec,

I was able to duplicate this issue and am creating a ticket for this.

-Michael

Sales Orders with Sales Tax and Negative Totals

akoumjian — Fri, 29 Apr 2011 16:42:56 GMT

Today we have a different error when trying to save a Sales Order that should have a total of "0", but Method believes is negative and it won't sync with Quickbooks. Attached is a screenshot as an example. It has to do with the point as which sales tax is counted towards the Sales Order total.

As you can see, if it added the sales tax to the total before it tries to save the sales order, it should be a sales order of size "$0.00". However, because it does not count the tax until later, it believes the SO total is negative.

I am already in contact with support.