Method:Classic General Q&A

Re: Items List Name Change

Method_Paul — Wed, 27 May 2009 21:35:26 GMT

Great to hear.

Okay, try syncing again and letting it fix your customers now.

So here's the problem. QuickBooks isn't notifying us that the sub-customers and sub-items have had their FullName changed. Since the FullName is derived from a combination of the parent customer/item and the sub-customer / sub-item, the notification of updates on parents aren't affecting the childs. I hope I didn't lose you. :)

We're going to have to do a little extra work in the syncing portion to make this automatic. So between now and the time we get a solution for this, this could happen again. We'll try to get a solution asap.

Paul

Re: Items List Name Change

jallen — Wed, 27 May 2009 17:25:18 GMT

It worked, thanks.

I'm now having the same issue with my customers list/Name.

Re: Items List Name Change

Method_Paul — Wed, 27 May 2009 02:24:53 GMT

John - can you try to do a sync now and see if that fixes it? I think I know what the problem was.

Paul

Items List Name Change

jallen — Tue, 26 May 2009 23:30:44 GMT

We have renamed our items list within Quickbooks (i.e. National Accounts:Revenue:Sprinkler Service to NA:Rev:Sprk Srvc). This issue is that Quickbooks shows the change, but Method only shows some of them as being changed. I've done a full sync without sucess.

Is there something else we need to do to sync the changes to our items list?