Re: Invoice/Sales Order Totalling

Method_Michael — Wed, 08 Jun 2011 21:42:55 GMT

Hi cpitts,

This issue should now be resolved.

-Michael

Re: Invoice/Sales Order Totalling

Method_Michael — Tue, 07 Jun 2011 19:40:50 GMT

Hi cpitts,

We are aware of this issue and are working on getting it addressed. I will update this forum post once the issue has been resolved.

-Michael

Invoice/Sales Order Totalling

cpitts — Tue, 07 Jun 2011 17:27:21 GMT

I'm finding multiple invoices that have totalling issues.

Within the Item Table, the Amount Total that is in bold does not match the sum of each item's amount, totalled. However, towards the bottom of the Invoice screen, the Balance Due field is still accurate (based on my calculating each item's amount). I realize this is the field that is probably sent to QB and what matters, but it raises flags for my staff and shouldn't be doing this. I've certainly updated and then saved, over and over again. I've refreshed the whole system, came back to it. Closed the system, came back to it. Each specific item's amount is accurate (per rate multiplied by quantity) though anyway, so I'm not sure what it could be.

How do I get this back to normal?

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Re: Invoice/Sales Order Totalling

Re: Invoice/Sales Order Totalling

Invoice/Sales Order Totalling