Method:Classic General Q&A

Re: Broken links with Field Services

Method_Michael — Mon, 08 Aug 2011 16:29:16 GMT

John- The orginal screen should now be fixed. You may also want to add the Activities, Opportunities and Cases tab to your Field Service Operations tab group or which ever tab group you use with Field Service Center.

-Michael

Re: Broken links with Field Services

Method_Michael — Thu, 04 Aug 2011 18:29:05 GMT

John-

The reason this is happening is because those links reference old screens which no longer exist when Method Full Blown is removed. I am creating a ticket for this issue.

-Michael

Re: Broken links with Field Services

John M — Thu, 04 Aug 2011 13:16:18 GMT

Michael,

Yes I did

Re: Broken links with Field Services

Method_Michael — Thu, 04 Aug 2011 13:12:18 GMT

John-

Thanks for bringing this to our attention. Just to confirm, did you upgrade to the new CRM and go through the final step to uninstall Method Full Blown?

-MIchael

Broken links with Field Services

John M — Thu, 04 Aug 2011 06:48:48 GMT

Greetings

Found the following missing screens. These are all standard Method screens

Field Services>Dashboard> CRM Reminders>My Incomplete Activites: Not working

Field Services>Dashboard> CRM Reminders>My Incomplete Oppunities: Not working

Field Services>Dashboard> CRM Reminders>My Incomplete Customer Service Cases: Not working

Field Services>Post to QB>Non-Posted Time Tracking grid>GoTo: Time Tracking page is missing

Good Luck!

John M