Method:Classic General Q&A

Re: "goto" doesn't work on customer list page

Fred_D — Tue, 25 Oct 2011 23:36:58 GMT

Method_Michael:
In that same screen where it lists the tab link, in the Open Screen drop down select CRM_ EditCustomer and for the tab link name enter Edit Customer and click Add Tab Link once it is added uncheck Show. Test the Go To and let me know if it works now.

Saved my butt also. I experienced the same problem.

Fred

Re: "goto" doesn't work on customer list page

samleung — Mon, 08 Aug 2011 21:48:40 GMT

It works now. Thx

Re: "goto" doesn't work on customer list page

Method_Michael — Mon, 08 Aug 2011 20:16:56 GMT

samleung-

In that same screen where it lists the tab link, in the Open Screen drop down select CRM_ EditCustomer and for the tab link name enter Edit Customer and click Add Tab Link once it is added uncheck Show. Test the Go To and let me know if it works now.

-Michael

Re: "goto" doesn't work on customer list page

samleung — Mon, 08 Aug 2011 20:02:26 GMT

I couldn't find "edit customer"

Re: "goto" doesn't work on customer list page

Method_Michael — Mon, 08 Aug 2011 19:20:08 GMT

samleung,

If you go to Customize > Tabs and click Edit tab links for the Customers tab, do you see Edit Customer as one of the tab link names? If so what is listed under Opens Screen?

-Michael

"goto" doesn't work on customer list page

samleung — Mon, 08 Aug 2011 17:44:42 GMT

I copied the "CRM_EditCustomer" and deleted the copy. Then I copied again. Now the "go to" button on customer page is not working. It doesn't link to the "editcustomer" page. Here is the error message:

Could not run the 'Go To Tab Link' command, as there was a problem locating the Tab Link 'Edit Customer'. This Tab Link may have been deleted, or if you copied the original Screen from another account, you may also need to copy the Screen this Tab Link 'Edit Customer' belongs to as well.

Additional Information

Action Sequence Order:11