Method:API Q&A

Re: FullName not being generated upon API insert

GroGreen — Thu, 07 Dec 2017 02:25:43 GMT

Awesome!! Thank you!!

Re: FullName not being generated upon API insert

Method_Peter — Wed, 06 Dec 2017 17:55:03 GMT

As part of troubleshooting this ticket we generated a quick PHP sample - see here: https://www.method.me/api/ (right hand side, bottom).

Re: FullName not being generated upon API insert

Method_Peter — Tue, 28 Nov 2017 22:07:24 GMT

I'm going to reach out to you directly.

Re: FullName not being generated upon API insert

GroGreen — Tue, 28 Nov 2017 21:29:02 GMT

Hi Peter,

Thanks for the reply. I tried deleting the Contact portion of the code, however FullName is still not being interted. I see FirstName, LastName and Name, but FullName is blank when looking at the customer.

Re: FullName not being generated upon API insert

Method_Peter — Tue, 28 Nov 2017 21:04:11 GMT

I should have reviewed your code before responding. My read of your code is that the Contact section is creating the problem and should not be executed. When you create the Customer you are creating the first Contact for that Customer automatically. You do not need to execute the Contact section of your code (everything inside the if($RecordID) block), and in fact, you will end up creating new a new Contact that is not associated to a Customer (that is bad). If you query the contacts table for all records you should see the issue. Let me know if that doesn't make sense.

Re: FullName not being generated upon API insert

Method_Peter — Tue, 28 Nov 2017 18:48:13 GMT

I haven't reviewed the code you provide but I suspect I know what is happening. There is a bit of business logic that needs to be included to make Contacts work properly. In short, Contacts should (must) always be associated to a Customer. However, the API does not prevent you from creating a Contact without associating it to a Customer (because technically it is not required, but it is required to make Method business logic work correctly). The mechanism to associate a Contact to a Customer is to include the Customer as the Entity for the Contact. Entity is actually the parent table/object to Customer. If you do this the business logic will execute correctly and the FullName field will be generated (and a few other fields) automatically.

This is discussed in more detail in another post here (with a snipet of sample code): https://www.method.me/cs/forums/p/9709/35424.aspx#35424 .

Let us know if that helps.

Re: FullName not being generated upon API insert

GroGreen — Sun, 26 Nov 2017 20:39:23 GMT

Hi Jim,

Thanks for the reply.

The code is inserting 'Name'. When I look at the contact screen Name is there but FullName is blank.

I tried modifying the code to enter both Name and FullName but it won't allow an insert of the FullName field.

Re: FullName not being generated upon API insert

Method_Jim — Sun, 26 Nov 2017 19:18:45 GMT

Hi GroGreen,

The API should be taking the Name field provided in the code and generating the FullName. Can you please pass the code that you used to pass to Method originally and the account that this is in so that we can have a look?

Best,

Jim

FullName not being generated upon API insert

GroGreen — Sun, 26 Nov 2017 05:38:09 GMT

Hey all,

Using arrowplane's code from here: https://gist.github.com/relish27/67432c710f4b4904ca6f

Everything works ok, however the FullName field is not being generated. It is my understanding that FullName is generated by Method. If I try to add FullName to the insert I get the response: 'The field FullName does not support add.'

Any ideas?