Method:API Q&A

Re: MethodAPIActionSendToDesktopV2 doesn't seem to work

dieterscholz — Mon, 27 Jan 2020 15:50:39 GMT

Hello Laks,

Now everything works fine again, thank you.

Best,

Dieter

Re: MethodAPIActionSendToDesktopV2 doesn't seem to work

Laks_Method — Mon, 27 Jan 2020 14:06:26 GMT

Hello Dieter,

We display that message in response if the record was saved successfully but Method is not connected to QuickBooks. These records will be sent to QuickBooks once you connect Method to QuickBooks.

Re: MethodAPIActionSendToDesktopV2 doesn't seem to work

dieterscholz — Mon, 27 Jan 2020 09:16:55 GMT

Hi Laks,

Apparently we found a way to process the command successfully (or at least without error).

But the command returns 'SuccessDesktopNotConnected', which is a message we haven't seen before (that's what we think).

Can you tell me what that means and whether it really was successful or not?

Regards,

Dieter

Re: MethodAPIActionSendToDesktopV2 doesn't seem to work

Laks_Method — Fri, 24 Jan 2020 22:00:02 GMT

Hello Dieter,

Thanks for reaching out. We are not seeing any issues for that call on our end. If you are still seeing issues please send an email to api@method.me with Accountname, Table and recordid details. The API update that went out yesterday was just for throttling limits and we dont reject requests just delay it.

MethodAPIActionSendToDesktopV2 doesn't seem to work

dieterscholz — Fri, 24 Jan 2020 08:32:06 GMT

Hello,

We send salesorders from our webshop to method via methodAPI.

Till yesterday no problem, since then we get the error from the call to

MethodAPIActionSendToDesktopV2

that 'server was unable to process request--> Object reference not set to an instance of an object

Does this have to do with the updates implemented yesterday?

Regards,

Dieter