http://forums.method.me/cs/forums/15.aspxAsk questions specific to the MethodAPI from the Method Team and other Method users.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/36183.aspxWed, 05 Feb 2020 16:49:44 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:36183Laks_Method0http://forums.method.me/cs/forums/thread/36183.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=15&PostID=36183<p><span id="mce_0_start" style="overflow:hidden;">Hello,</span></p> <p><span id="mce_0_start" style="overflow:hidden;"></span>Thanks for reaching out. Someone from our API team will be reaching out to you shortly<span id="mce_1_start" style="overflow:hidden;"> for a private communication</span>. We need&nbsp;<span id="mce_2_start" style="overflow:hidden;">user specific details to look into the issue.</span></p>http://forums.method.me/cs/forums/thread/36182.aspxTue, 04 Feb 2020 23:56:54 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:36182hanwell0http://forums.method.me/cs/forums/thread/36182.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=15&PostID=36182<p><span style="overflow:hidden;"><span id="mce_4_start" style="overflow:hidden;"><span id="mce_5_start" style="overflow:hidden;"><span id="mce_6_start" style="overflow:hidden;"></span></span></span>We got the following error <span id="mce_9_start" style="overflow:hidden;"></span>message<span id="mce_8_start" style="overflow:hidden;"></span> <span id="mce_9_end" style="overflow:hidden;">around&nbsp;</span><span id="mce_3_start" style="overflow:hidden;"></span>202<span id="mce_2_start" style="overflow:hidden;"></span>0<span id="mce_3_end" style="overflow:hidden;"></span>-02-04T04:15:01:</span></p> <p style="padding-left:30px;">Failure. The API could not validate your log in. Please make sure you have entered the correct Company Account, User and Password, and that each are spelt correctly. Also, ensure that this User has been configured for Method API access by going to Customize &gt; Users, editing the User, and ensuring that there is a check in the &#39;Is Allowed to Connect via MethodAPI&#39; checkbox.</p> <p><span id="mce_0_start" style="overflow:hidden;"></span><span id="mce_1_start" style="overflow:hidden;"><span id="mce_12_start" style="overflow:hidden;"><span id="mce_13_start" style="overflow:hidden;"></span></span>We had <span id="mce_11_start" style="overflow:hidden;"></span>re<span id="mce_10_start" style="overflow:hidden;"></span>quests <span id="mce_11_end" style="overflow:hidden;"></span>succeed at&nbsp;2020-02-04T04:05:01 and at&nbsp;2020-02-04T04:20:01.</span></p> <p><span id="mce_13_end" style="overflow:hidden;"></span><span id="mce_12_end" style="overflow:hidden;"></span><span id="mce_7_start" style="overflow:hidden;"></span>The office was closed while this request was made (and it worked immediately before and after), so it&#39;s unlikely that any changes were being made to the account. However, I am waiting to hear back from other individuals to confirm.</p> <p><span id="mce_7_end" style="overflow:hidden;"><span id="mce_16_start" style="overflow:hidden;"></span></span><span id="mce_4_end" style="overflow:hidden;"><span id="mce_5_end" style="overflow:hidden;"><span id="mce_6_end" style="overflow:hidden;">Can you point <span id="mce_15_start" style="overflow:hidden;"></span>m<span id="mce_14_start" style="overflow:hidden;"></span>e <span id="mce_15_end" style="overflow:hidden;"></span>to what&#39;s going on?</span></span></span></p> <p><span id="mce_16_end" style="overflow:hidden;"></span>Thanks!</p>