Method:Classic Outlook Plug-In 2.0

Re: Outlook recurring appointments

Method_Morty — Mon, 21 Sep 2015 16:00:45 GMT

Hey Stephanie,

This one will be a lot easier to work with over a screen share with a member from Support.

I have opened a Support case (#15836) and a member will reach out ASAP.

-- Mortaza

Re: Outlook recurring appointments

StephanieGO — Mon, 21 Sep 2015 14:38:04 GMT

I created a recurring event in Method on Friday. The event was sent to run every Wednesday in October. I synchronized. The event then showed in Outlook but with no end date. When I looked in Method, the event was gone. I tried syncing again by adding only the recurring event. In Method there is now one event on the first day in October.

Re: Outlook recurring appointments

Method_Morty — Fri, 18 Sep 2015 18:57:54 GMT

Hey Stephanie,

When creating a reoccurring activity, you will need to do that from Method rather than Outlook.

Also in the settings:

If you do create a reoccurring activity in Method, note this option if you want to have a larger date range sync over.

-- Mortaza

Outlook recurring appointments

StephanieGO — Thu, 17 Sep 2015 21:20:57 GMT

I am having difficulty syncing appointments set up in Outlook that have a recurrence. I am able to get an appoint to sync if it is entered in Outlook. If I make a new appointment and set a recurrence, the additional dates are not appearing in Method. I have tried setting up the recurring appointment in Method, but have not seen it pop up in Outlook even if I synchronize. Is this functionality possible or am I perhaps doing something wrong?