Method:Classic Web Forms

Re: Not receiving email notice

Matt — Mon, 22 Nov 2010 22:43:13 GMT

Victor, I love you definition of a "few days"!!!

It is now working.

Thank you for such a quick resolution once again!

Re: Not receiving email notice

Method_Victor — Mon, 22 Nov 2010 21:51:40 GMT

Hi Matt,

We just updated the code, implementing SSL support. Please check now and respond if it works for you or not.

Thank you

Victor

Re: Not receiving email notice

Matt — Mon, 22 Nov 2010 21:42:50 GMT

Hi Victor,

I am using Gmail, so please let me know when the SSL support is implemented and I will try it again.

Thanks,

Re: Not receiving email notice

k.conk — Mon, 22 Nov 2010 20:57:23 GMT

Method_Victor:
Unfortunately it will still not fix your problem, since on our side, in the code we still haven't yet implemented a support for SSL protocol.

I started using Gmail last Friday and clicked on the radio button SSL in setup and it is working just fine. I send using my Gmail account. Gmail does require SSL.

Re: Not receiving email notice

Method_Victor — Mon, 22 Nov 2010 20:35:55 GMT

Hi Matt,

I am not sure which email server you are using, but some email servers (eg. Gmail, Yahoo) might not allow you to send emails using their server through unencrypted protocol. I believe this is the problem you are having. So, what you will need to do is in Method go to:

Customize > My Account > Change My Account Preferences > User Password Preferences (view / edit...) > Default Email Preferences (view / edit...)

There you will see a radio button SSL. Switch it to "Yes" and save your settings. Unfortunately it will still not fix your problem, since on our side, in the code we still haven't yet implemented a support for SSL protocol. However, I can assure you, it will be available within next few days. We will notify you, as soon as it is ready.

Thank you

Victor

Not receiving email notice

Matt — Mon, 22 Nov 2010 17:19:21 GMT

On step 7 of the wizard, I checked the box to enable Internal email alert and entered the To and From email addresses.

I then copied the html and placed it on my website. When I tried using the form the information appeared in Method properly, but I did not receive an email alert. Just to make sure my email settings were setup properly, I sent an email from within a Method activity and that worked fine. Any ideas?