http://forums.method.me/cs/forums/26.aspxAsk technical support questions, how do I?...or anything else you want to know from the Method Team.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/25728.aspxMon, 09 Feb 2015 19:50:22 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:25728Kerry0http://forums.method.me/cs/forums/thread/25728.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=26&PostID=25728<p>Thanks.</p> <p>I just worked with <span id="mce_0_start" style="overflow:hidden;">Mortaza and resolved the problem.</span></p> <p><span id="mce_0_start" style="overflow:hidden;"></span>Kerry</p>http://forums.method.me/cs/forums/thread/25727.aspxMon, 09 Feb 2015 19:50:05 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:25727Method_Justin0http://forums.method.me/cs/forums/thread/25727.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=26&PostID=25727<p><span id="mce_0_start" style="overflow:hidden;">This issue turned out to be a caching problem. For anyone else experiencing this issue, try <span id="mce_2_start" style="overflow:hidden;"></span><a href="http://www.refreshyourcache.com/en/home/">clearing your cache<span id="mce_2_end" style="overflow:hidden;"></span></a>.<span id="mce_1_start" style="overflow:hidden;"></span></span></p>http://forums.method.me/cs/forums/thread/25722.aspxMon, 09 Feb 2015 14:25:05 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:25722Method_Justin0http://forums.method.me/cs/forums/thread/25722.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=26&PostID=25722<p><span id="mce_0_start" style="overflow:hidden;">Hi Kerry,</span></p> <p><span id="mce_0_start" style="overflow:hidden;"></span>I&#39;m going to create a support case for this issue, one of us will reach out via phone and take a look with you.</p> <p>- Justin</p>http://forums.method.me/cs/forums/thread/25711.aspxFri, 06 Feb 2015 22:52:52 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:25711Kerry0http://forums.method.me/cs/forums/thread/25711.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=26&PostID=25711<p><span id="mce_0_start" style="overflow:hidden;">Session Expired. Please login.</span></p>http://forums.method.me/cs/forums/thread/25709.aspxFri, 06 Feb 2015 22:41:32 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:25709Method_Justin0http://forums.method.me/cs/forums/thread/25709.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=26&PostID=25709<p><span id="mce_0_start" style="overflow:hidden;">Kerry,</span></p> <p><span id="mce_0_start" style="overflow:hidden;"></span>Could you login to Method:New for me? Once you&#39;ve done that, change the URL of your web browser from http://your<span id="mce_1_start" style="overflow:hidden;">companyaccount.method.me/[etc] to http://yourothercompanyaccount.method.me/[etc]. Let me know the result.</span></p> <p><span style="overflow:hidden;">- Justin</span></p>http://forums.method.me/cs/forums/thread/25708.aspxFri, 06 Feb 2015 22:30:16 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:25708Kerry0http://forums.method.me/cs/forums/thread/25708.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=26&PostID=25708<p><span id="mce_0_start" style="overflow:hidden;">In Classic when I hover over my username<span id="mce_4_start" style="overflow:hidden;">,</span> my only options are&nbsp;<span id="mce_1_start" style="overflow:hidden;">My Profile and Sign out of...<span id="mce_7_start" style="overflow:hidden;"></span> <span id="mce_3_start" style="overflow:hidden;"><span id="mce_6_start" style="overflow:hidden;"><span id="mce_8_start" style="overflow:hidden;"></span></span></span></span></span></p> <p><span id="mce_0_start" style="overflow:hidden;"><span id="mce_1_start" style="overflow:hidden;"><span id="mce_3_start" style="overflow:hidden;"><span id="mce_6_start" style="overflow:hidden;"><span id="mce_8_start" style="overflow:hidden;">Same&nbsp;</span></span>in <span id="mce_5_start" style="overflow:hidden;"></span>both my linked account and the new trial account.</span>&nbsp;</span></span></p>http://forums.method.me/cs/forums/thread/25706.aspxFri, 06 Feb 2015 22:16:43 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:25706Method_Justin0http://forums.method.me/cs/forums/thread/25706.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=26&PostID=25706<p><span id="mce_0_start" style="overflow:hidden;">H<span id="mce_1_start" style="overflow:hidden;"></span>i Kerry,</span></p> <p><span id="mce_0_start" style="overflow:hidden;"></span>Have you added them to the same MethodID? From within Method:Classic, hover over your username in the top-right corner of your browser and click&nbsp;<em>Manage OpenID</em>. <span id="mce_3_start" style="overflow:hidden;">If your other account does not appear in the list</span>, click on&nbsp;<em>Add Additional Login...&nbsp;</em>and enter your login credentials for that account. This should link your accounts and enable the Switch Account function in Method:New.</p> <p>Let me know how it goes.</p> <p>- Justin<span id="mce_0_start" style="overflow:hidden;"><span id="mce_1_start" style="overflow:hidden;"></span></span></p> <p><span id="mce_2_start" style="overflow:hidden;"></span>Edit: This will be done automatically for all users once we change our login pro<span id="mce_0_start" style="overflow:hidden;">c</span>ess.</p>http://forums.method.me/cs/forums/thread/25704.aspxFri, 06 Feb 2015 22:01:07 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:25704Kerry0http://forums.method.me/cs/forums/thread/25704.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=26&PostID=25704<p><span id="mce_0_start" style="overflow:hidden;"><span id="mce_1_start" style="overflow:hidden;"><span id="mce_9_start" style="overflow:hidden;"><span id="mce_17_start" style="overflow:hidden;"><span id="mce_22_start" style="overflow:hidden;"><span id="mce_23_start" style="overflow:hidden;"></span></span></span><span id="mce_10_start" style="overflow:hidden;"><span id="mce_11_start" style="overflow:hidden;"><span id="mce_12_start" style="overflow:hidden;"><span id="mce_13_start" style="overflow:hidden;"><span id="mce_14_start" style="overflow:hidden;"></span></span></span></span></span></span><span id="mce_2_start" style="overflow:hidden;"><span id="mce_3_start" style="overflow:hidden;"><span id="mce_4_start" style="overflow:hidden;"> I<span id="mce_5_start" style="overflow:hidden;">&#39;m</span> trying to get a new trial account to show up with my PartnerRetreat and current company account&nbsp;in Beta Switch Account.</span></span></span></span></span></p> <p><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;">The new Admin user has the same Userid, email and password as my current company account.<span id="mce_6_start" style="overflow:hidden;"></span></span></span></span></span></span></p> <p><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;">What am I missing?</span></span></span></span></span></p> <p><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><br /></span></span></span></span></span></p> <p><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;"><span style="overflow:hidden;">Kerry<span id="mce_9_end" style="overflow:hidden;"><span id="mce_10_end" style="overflow:hidden;"><span id="mce_11_end" style="overflow:hidden;"><span id="mce_12_end" style="overflow:hidden;"><span id="mce_13_end" style="overflow:hidden;"><span id="mce_14_end" style="overflow:hidden;"><span id="mce_17_end" style="overflow:hidden;"><span id="mce_22_end" style="overflow:hidden;"><span id="mce_23_end" style="overflow:hidden;"></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>