Method Beta General Q & A

Re: Major problems with sign in

Method_Adam — Mon, 16 Mar 2015 18:22:17 GMT

Mahlon - I created a support case and someone from the team will reach out and the steps from you.

Re: Major problems with sign in

mahlonf — Mon, 16 Mar 2015 18:04:33 GMT

Is someone from development would want to contact me I can replicate the issue for them.

Re: Major problems with sign in

Method_Adam — Mon, 16 Mar 2015 14:41:36 GMT

Hi Mahlon,

I've created a ticket with development for this issue. We've experienced it times ourself. Unfortunately, I don't have an ETA on when this will be fixed, however it is a high priority for us. If you or anyone else has any additional information you can provide, it will definitely help.

- Adam

Major problems with sign in

mahlonf — Mon, 16 Mar 2015 10:27:49 GMT

The issues I'm having since one sign in are almost unbearable.

I am using Method New for my own account, as well as clients accounts that I'm developing for.

I I use three monitors. I have my own account open on one screen for activities, development notes, etc. My client account is on the second monitor.

I am constantly getting kicked out. So this morning I tried Firefox browser for my client account and chrome for my own account.

I keep going in circles. I can be in my account updating some notes. Then I go back to the client account to do some customization. The moment I click on something it signs me out and I need to sign back in.

Where do I go from here?