Method General Q & A

Re: Issues with actions on Focus

Method_Audisho — Mon, 04 Jan 2016 20:59:20 GMT

Hi Mahlon,

We just deployed an update to address this issue. This should now be resolved. Please test this out and post back if you still have any concerns.

--Audisho

Re: Issues with actions on Focus

Method_Audisho — Thu, 04 Jun 2015 18:02:21 GMT

Hi Mahlon,

I was able to replicate this behaviour. It appears that adding any actions to the Focus event of a field or text input causes the field or text input to lose focus. I have created a ticket for the development team to investigate and will keep you posted with any updates via this thread.

For now, you will need to use a different set of actions that does not rely on the focus event for validating that an email address has been entered. Sorry for the inconvenience.

-Audisho

Re: Issues with actions on Focus

mahlonf — Thu, 04 Jun 2015 17:35:15 GMT

No, here is the action set on Change

Re: Issues with actions on Focus

Method_Audisho — Thu, 04 Jun 2015 17:27:30 GMT

Hi Mahlon,

I replicated this functionality as best I could using the information you provided. If the Email field is empty, when a change occurs in the FirstName field, the cursor jumps to the Email field. I am having no issue entering values into either field after this event occurs. Are you perhaps disabling the field from another action?

-Audisho

Issues with actions on Focus

mahlonf — Thu, 04 Jun 2015 16:47:48 GMT

I have a situation where I want to make sure an email address is entered before the first name. I have some actions on change of first name.

I put in this conditional statement, but when I type in an email address and tried to come back to enter a first name, it doesn’t let me enter a value