Method General Q & A

Re: Getting error message when saving screen customizations

Method_Audisho — Thu, 22 Oct 2015 21:04:45 GMT

Hi Mahlon,

Thanks for following up. I’ve closed the ticket.

--Audisho

Re: Getting error message when saving screen customizations

mahlonf — Thu, 22 Oct 2015 20:50:38 GMT

This doesn't seem to be an issue anymore

Re: Getting error message when saving screen customizations

Method_Audisho — Thu, 22 Oct 2015 20:40:40 GMT

Hey Mahlon,

Can you tell me if this is still an issue? If it is, I’ll see if I can get it looked at shortly.

--Audisho

Re: Getting error message when saving screen customizations

Method_Audisho — Thu, 02 Jul 2015 13:49:27 GMT

Hi Mahlon,

I’ve created a ticket for our development team to investigate. Hopefully they can provide further insight into the error. I’ll keep you posted with any updates via this thread.

Sorry for the inconvenience.

Audisho

Re: Getting error message when saving screen customizations

mahlonf — Thu, 02 Jul 2015 11:59:30 GMT

I still keep getting these. Tried all that you mentioned

Re: Getting error message when saving screen customizations

Method_Audisho — Fri, 26 Jun 2015 15:54:17 GMT

Hi Mahlon,

Make sure that your browsers are up-to-date. I received some errors using Firefox on Windows, but clearing the cookies and cached files seemed to resolve it. I can’t replicate the issue you’re describing on Chrome for Mac, Chrome for Windows or Firefox for Windows. All are up-to-date.

Audisho

Re: Getting error message when saving screen customizations

mahlonf — Fri, 26 Jun 2015 15:14:47 GMT

WIN 8.1 Tried Chrome and Firefox

Re: Getting error message when saving screen customizations

Method_Audisho — Fri, 26 Jun 2015 15:03:25 GMT

Hi Mahlon,

Can you provide me with your browser and device information?

- Browser and version

- OS and version

Thanks,

Audisho

Getting error message when saving screen customizations

mahlonf — Fri, 26 Jun 2015 14:56:03 GMT

Since yesterday's release was pushed out, I keep getting error message whenever I close the screen designer. It seems to save the changes though. I've tried clearing my cache.