http://forums.method.me/cs/forums/30.aspxAsk technical support questions, how do I?...or anything else you want to know from the Method Team.enCommunityServer 2007.1 SP2 (Build: 31113.47)http://forums.method.me/cs/forums/thread/31153.aspxMon, 04 Jan 2016 20:56:43 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:31153Method_Audisho0http://forums.method.me/cs/forums/thread/31153.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=30&PostID=31153<p>Hi Gpeak,</p> <p>Welcome to the Method forum! First of all, let me apologize for the late response. Second, I have a few questions so that I can better understand the problem you&#39;re having.</p> <ol> <li><span id="mce_3_start" style="overflow:hidden;"></span>Is the user that is denied access the same user that created the copy of the screen?</li> <li>Is the user being denied access to view the screen or to customize it?</li> <li>If you click the menu button<span id="mce_6_start" style="overflow:hidden;"></span>&nbsp;<img style="vertical-align:middle;" src="http://i.imgur.com/nXGi7mL.png" alt="menu button" width="31" height="26" /><span id="mce_7_start" style="overflow:hidden;"></span> (top right) of the screen and select <span id="mce_1_start" style="overflow:hidden;"></span><strong>Versions<span id="mce_1_end" style="overflow:hidden;"></span></strong>, is there a live version and a test version?<span id="mce_3_end" style="overflow:hidden;"><span id="mce_5_start" style="overflow:hidden;"></span></span></li> </ol> <p>--Audisho<span id="mce_4_start" style="overflow:hidden;"><span id="mce_8_start" style="overflow:hidden;"></span></span></p>http://forums.method.me/cs/forums/thread/30088.aspxTue, 22 Dec 2015 14:58:12 GMT3393c1ec-311b-4812-96cb-ad8c611bba4f:30088Gpeak0http://forums.method.me/cs/forums/thread/30088.aspxhttp://forums.method.me/cs/forums/commentrss.aspx?SectionID=30&PostID=30088<p><span style="overflow:hidden;"><span id="mce_1_start" style="overflow:hidden;"><span id="mce_2_start" style="overflow:hidden;"></span></span></span></p> <div><span id="mce_4_start" style="overflow:hidden;"><span id="mce_6_start" style="overflow:hidden;"></span></span>The &quot;Edit_Entity&quot; screen is accessed from Contacts App, then selecting a contact and clicking the &quot;Edit Customer&quot; option from the View Contact screen.&nbsp; I copied the Edit_Entity screen, made no changes, made sure it was visible to all users, and my test user is denied access.&nbsp; This is the only screen with this issue <span id="mce_9_start" style="overflow:hidden;">- any other screens that I use the same process access is fine. &nbsp;</span></div> <div><span style="overflow:hidden;"><br /></span></div> <div><span style="overflow:hidden;">Initially I was making changes and thought that was causing the problem, but when I stripped it bare and just copied the screen there was the same issue. &nbsp;Any help would be appreciated!</span></div> <p><span style="overflow:hidden;"></span></p> <div></div> <p><span id="mce_0_start" style="overflow:hidden;"></span><span id="mce_3_start" style="overflow:hidden;"></span></p>