Method General Q & A

Re: Cannot Create Filtered Snapshot

Jack — Fri, 27 May 2016 00:24:04 GMT

I can confirm that the issue is resolved. Thank you.

Re: Cannot Create Filtered Snapshot

Method_Ben — Wed, 25 May 2016 19:30:09 GMT

Hi Jack,

This is a known issue at the moment affecting a small subset of Accounts. We have a fix in place which we are intending to release tomorrow (Thurs 26 May) which will rectify this problem.

If you need the Snapshot filter fixed before tomorrow, email me directly at <b.hargreaves@method.me> with the name of the App, Snapshot and Account (along with what you would like the filter to do) and I can manually add this one for you!

Thanks Jack.

-Ben

Cannot Create Filtered Snapshot

Jack — Mon, 23 May 2016 22:29:36 GMT

I cannot add a filter to a new or existing snapshot and sucessfully save. In either case, when I click save the save button disables and nothing occurs on the page for several minutes.

When clicking the text "Add Filtering", the following errors appear in the console:

Clicking the text again brings up the filtering options, but like I mentioned above, makes it where you cannot save the changes.