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Good Day!
I have been told that public pages in Method New are replacing web forms in the current Method. However, I cannot find any documentation or videos regarding public pages in the Method New knowledge base. So, I have the following questions:
Are public pages currently available in Method New?
Is there documentation ...
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Audisho,
Thank you for the speedy reply!
When will Method New be available? When the new login screen became active, I do remember seeing it as an option in the account selection. However, I no longer see that option.
The web forms are so slow that I have a hard time seeing us deploy that without a BIG disclaimer stating that there ...
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Good Day!
Is there any update on this request? The question was initially asked 3-1/2 years ago with the latest response 1-1/2 years ago.
Are there any plans to work on Web Forms? Or, will this remain a "beta" part of Method ad infinitum?
The ability to change the landing page would be nice.
It would also be nice if ...
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Good Day!
I just noticed a small typographical error on the Cases Dashboard. Under Shared Case Summary by User this Month, it states "What does this should me?". It should read "What does this show me?".
Jim Giseburt
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Good Day!
I am just starting to work in the Solutions area of the product. I created a couple of html links that are supposed to open a target in another window/tab. However, when I view the solution, I see:
<a title="Link for 10 network" href="https://10.1.2.3" ...
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Inder,
My main issue with scheduling follow-up activities using the Schedule a Follow-up option is this: I cannot specify different comments for the follow-up.
For example, I complete an activity for a customer regarding Task A. This activity leads to a follow-up activity of Task B. Using Schedule a Follow-up, I do not see ...
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Inder,
I do understand your answer.
However, shouldn't the system function the same way when creating activities regardless of where I create them (Activities vs Cases)? If I create a future activity via the Activities tab, the activity does not show a Completed Date or Duration. However, when I do so via the Cases tab, the ...
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Inder,
I need to clarify my earlier post. If I create an activity from the Activities tab, all is fine. However, if I create a future activity within a case, then a completion date and negative duration appear when the activity is saved.
Create Future Activity from Case: ...
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Good Day!
I am wondering whether I am doing something wrong.
I am creating activities for a future date. The activities have an Activity Status of Not Started. I save the activity. I am not using Save and Complete.
When I look at the activity, it has a completion date and a negative duration.
When I do Save and Complete ...
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Good Day!
When viewing an Activity, the right half of the screen displays Recent History. Recent History includes: Activities, Opportunities, and Cases.
Has anyone given any thought to also displaying Documents associated with the Activity? Perhaps I am missing something, but there doesn't seem to be an easy way to see that ...
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