Method Community

Greg -  Unfortunately, it doesn't look like QuickBooks Online allows Method to save new fields for employee info. It keeps trying to syn and fail.  I was just wondering if it was possible to make a field in the employee table that doesn't try to sync to QBO and so hopefully work around the error message that it cannot ...

Perfect this is just what I needed. Thank you so much. It is working like a charm.

Everything is checked except for accountant and administrator. THank you,

Hello Meghan,     It should be possible to track immunizations.  You can add a field to the Employees table and add it to the Employee List view.  The one problem I did run into was that my QuickBooks Online did not allow me to save or change employee information, but my QuickBooks Desktop version did.  You will have ...

Jvandelicht, The only other area of the system that may block access is if your role does not have access to the Screens tablink in the Customize tab. You can go to Customize > Tabs > Customize and make sure your role has access. If this doesn't work, you can turn on MethodSupport by going to Customize > Users and making sure the ...

Hi The right hand side of the screen comes up when you select a customer from the scroll down menu. A customer has to be selected before the contact infomation comes up along with the Notes to the right.  Please see screen shot below. Many Thanks.

Adam,    That entire section has been enabled. We double checked it and it looks just like the image above and I still am not able to do this customization. Thank you,

Hi Laura, Unfortunately I can't seem to replicate this issue on my end, and it isn't something that we've encountered before, so I can't offer any immediate suggestions. If you've got the time, please give us a call at our support line (1.888.925.6238) and we can try and work through the issue on your ...

Hi Naeem   Thank you for getting back to me so quickly.     Please go to:- Activity – New Activity – Select Contact (from the scroll down on the left) Then the ‘Notes’ section appears under customer contact.     Please see below a screen shot of the ‘Notes’ section ...

Hi jvandelicht, The administrator will have to go to Customize > Users and edit your user. What they will be looking for is Step 7 in the Edit User wizard: He'll need to enable Screens in the second section, and of course any other areas in those two tabs he wants to give you access to. Hope this helps, - Adam