Method Community

Hello, I have a commets field into a activity grid, when I have only 1 line of comments, method show me 3 lines (1 blank, 1 with comment, 1 blank) but comment have only one line of few characters.

Hi Stephen, This is not something that we have seen occur before, I tried testing it out on my end but could not reproduce a similar error. Please try reaching the support team at 1-416-847-0400 or 1-888-925-6238. Thanks, Radwan

I noticed that in a new trial account I just opened that a lot of Inventory tables are now missing. Below are the tables in our current paid account created earlier this ...

Hi there, Gmail keeps signing me out right after I open an email from one of our employees. It only seems to occur when I open his emails, and it seems to be right after the gmail gagdet loads, indicating that there is no associated contact. Is this an issue that has been reported before? Thanks, -Stephen

No worries, Fred. Let me know if there are any further issues!

That helps a lot... I will try it. Thanks, Naeem, for the quick response.

Hi Fred, So, there's a few things you can do to restrict your access to that tab.  The most basic option you have to prevent viewing of that information, you can restrict viewing of that tab by roles. To do this, go to Customize > Tabs, and click "edit" beside the Quickbooks Home tablink. There, beside the ...

Hi Naeem, Thanks for the quick reply. Actually, the G/L accounts do show up on Method. In fact, not just the accounts, but the balances in each account, which really is none of the CRM user's business in most cases: To demonstrate: 1. Log into Method. 2. Top right corner - next to "Recent" click the dropdown (defaults to ...

Hi Fred, Thanks for joining Method! To address your first question, the G/L accounts are native to Quickbooks and don't show up anywhere on Method.  As for your latter question, unfortunately there isn't any way to stop syncing certain customers to QB unfortunately, because the sync feature is such a critical part of the system. ...

Melissa wrote in and asked if there was a resolution to this. To Melissa and anyone else following this, This is still on our radar as stated previously. This will likely be something we add for V2 of Method and not V1.  There are work arounds through customization to incorporate this, however they are quite complicated and beyond the ...