Method Community

Hi Nebo, This does sound a little strange, I am unsure exactly what is happening here without being able to look at your account.  Would you mind turning Method Support on for your account so I can look at it myself?  This can be done by going to Customize->Users, then locate the "MethodSupport" user and make sure there is ...

I want my employees to only have access to a portion of my items list. How do I "weed out" the things I don't want them to see on a sales order?

What would be the best option to have a dealer log in and fill out a sales order. We have dealers who sell our products. We would like for them to be able to fill out a sales order and estimates, nothing more. I know I can create a log in account for them. However there are things like our raw materials list that we don't want our ...

Hi there,     I'm editing my copy of ContactsPortal_transactions screen in order tzo show a message to customers when they log in. I've sucesfully added labels and entered text there. Today I've tried to change the text, and published this screen again and it still shows the old text. I've also tried removing ...

   Hi again,    We have tested this from multiple computers. Two accounts are affected. The Nicole's one and Cyndi's one. They even tried to log in from their home and it is showing the previous day date. What could be causing this?

Thanks for your reply. I'm not getting an error that you would see duplicatEd. I simply can't see the custom screen I created when I login via tthe mobile login. I outlined the steps I took to create the custom screen in my original post. It doesn't appear when I login. 

Naeem, Perfect.  Thank you! - James

Hi James, There's no reason in your case to keep around any of the contact data, so you should go ahead and delete that too. :) Cheers, Naeem

Naeem, One more question: I notice that the contacts (table) record remains (with partial data) after manual deletion.  Is there  MethodCRM specific reason I would not want to delete the contact record as well?  In this situation these are duplicate leads. Thanks again, James

Hi swm023, I am unable to duplicate this when tyring to log into Method via Mobile sign in. On your mobile device can you please sign in through the mobile sign in link located at the bottom right corner of the page. I've attached an image showing where the sign in is located.  Please let me know if the issue still occurs if you sign ...