Method Community

Hello Nebo, I believe I can help you out.  I would try two things.  First, make sure you are refreshing the Portal page after you have Published the changes.  The easiest way to refresh the page is to log off and login again in your Portal. Second, There is a posting in the forums that discusses the topic.  You can find ...

Please check to make sure the custom screen is added to the Mobile tab as a tab link. To do this go to the Customize --> Tabs than choose "Edit Tab Links....", from here you can add your custom screen. Radwan

Hi Ben,    I've granted you access.

Hi Nebo, This does sound a little strange, I am unsure exactly what is happening here without being able to look at your account.  Would you mind turning Method Support on for your account so I can look at it myself?  This can be done by going to Customize->Users, then locate the "MethodSupport" user and make sure there is ...

I want my employees to only have access to a portion of my items list. How do I "weed out" the things I don't want them to see on a sales order?

What would be the best option to have a dealer log in and fill out a sales order. We have dealers who sell our products. We would like for them to be able to fill out a sales order and estimates, nothing more. I know I can create a log in account for them. However there are things like our raw materials list that we don't want our ...

Hi there,     I'm editing my copy of ContactsPortal_transactions screen in order tzo show a message to customers when they log in. I've sucesfully added labels and entered text there. Today I've tried to change the text, and published this screen again and it still shows the old text. I've also tried removing ...

   Hi again,    We have tested this from multiple computers. Two accounts are affected. The Nicole's one and Cyndi's one. They even tried to log in from their home and it is showing the previous day date. What could be causing this?

Thanks for your reply. I'm not getting an error that you would see duplicatEd. I simply can't see the custom screen I created when I login via tthe mobile login. I outlined the steps I took to create the custom screen in my original post. It doesn't appear when I login. 

Naeem, Perfect.  Thank you! - James