Method Community

Haiden, we have updated your account, kindly complete a changes only sync and let me know if it works. You can do this by right clicking on the Method Engine (the little m) icon in the system tray, Synchronize > Changes-Only. Note: QuickBooks has to be opened to the correct company file in question. Jonathan, we have also updated your account, ...

Hi Mary, Just got back into the office.  To answer your question, you should have no issues with connecting to different QuickBooks databases or versions for that matter, provided of course that they stay in line with the top posting I made.  The main thing, especially for older versions of QuickBooks is to make sure the updates are ...

[quote user="MikeB"]I don't think any of the sales rep cahnges are implemented, but I'd have to go through all of them.[/quote] Hi MikeB, I've exhausted anything I can think of with regards to why your sales reps are reverting back.  I know of no SDK limitation or anything inside stock Method screens which would revert ...

Yes. The problem I'm reporting is a sync conflict with the subject message. I don't see any item conflicts nor do I see any other conflicts prior to this one that would indicate any issues with items. I don't know where to look for further troubleshooting 

Thanks for the update.  We have now heard from just about all of our QBD clients and they are all experincing this issue.  This is holding up their billing, order processing, etc.

Nick - These are the same addresses that I used when I was trying to help you before and gave you the solution of sending blank addresses.  Can you confirm that you have tried what I suggested, and that is: (1) Send blank values for all of the fields I listed above. (2) Checked after a sync to see if QuickBooks accepted all the blanks as ...

We have been experiencing sync failure for nearly a day now.  The tech support line does not answer.  My Support@methodintegration.com emails go unanswered.  This is very, very bad. 

Hi Ben, The tables you see in your old account are from the discontinued Method Warehouse app. Over the summer, we removed these tables from any new accounts, which is why you don't see them in your new trial. These weren't tables that connected to QuickBooks, so there's no lost functionality. All of the standard ...

The following updates are now live for users of Method Fixes Opportunities - Resolved opportunity lines in mobile miscalculating amount and pipeline value (PL-56177) Grids - Fixed an issue with the configuring sort for numeric fields. (PL-52581) Sync Conflicts - Resolved sync conflict navigation issue when deleting a record ...

The following updates are now live for users of Method Fixes Sync - Fixed an issue with the description of Group Items getting erased after Sync on POs and Bills. (PL-41095) Sync - Fixed an issue with invoices not providing a clear message when no line items are present. (PL-39683) REST API - Fixed an issue that was preventing the API system ...