Method Community

A user asked why his group items were not displaying the items within the group, only the group item itself. Ben, When you initially add a group item to a transaction, it will not show the additional items until you either Update the grid (see my screenshot below) or Save the transaction. Hope this helps! Please respond here if you ...

Greetings, Method users!  Tech Writer Alex here again, bringing you more good news from the Method camp.  For quite some time now, we’ve been getting feedback from a lot of you crediting our growing list of integrations, but a common question we’ve received is “when will Method integrate with ...

Hi! It’s me again, Jason.  Here at Method we like to go out and do fun things after work. What kind of fun things, you ask?  Well, for our next outing, a bunch of us are going to see my band play! We’re called The Breaking Lakes. I guess I have to go…but others are coming too, so I decided to track who at Method ...

VLocke, Can you confirm that the Class you have selected from the Customer Screen isn't being saved to the Customer Record?  You can easily do this by going to Customize->Integration Tools, then Export the Table, make sure to include the column that you have named for the "Class" dropdown.  As long as you have ...

Ben, I believe this is the next step I need to do. But I am having problems getting the class that is picked from the dropbox to save to the customer.  Do you have any suggestions for this part? Thanks, VLocke

Hi James, I know you were fine with using the tag field as mentioned in the workaround above.  However, we have added a fix for this in the latest Method Update, meaning if you were to add the "Tag" field to any tabbed section of a screen, it now works with no issues. -Ben

Hi VLocke, It sounds like you are close, however it depends on how you have setup the Class Dropdown field in your Customer table.  You should be good if added the new field by going to Customize->Tables/Fields, then created a new Dropdown Field Name (in my test I called it ClassCustomer), and when you click "Add Field", you ...

Looks like that was the issue, the dashboard that I was viewing had to be copied/edited to include the Notes field.  Thanks for your quick response.

I just made some basic changes to the opportunities screen that I customized and now when I click save, it's showing an error stating: The Customer Name Dropdown containing , is not a selectable value.   Additional Information Action Sequence Order:350 I noticed this change after I changed the name of the tab itself, from ...

Karen,  You could also try this. Take a look at the Generate Report action inside the Print Preview button on the Sales Order screen. If you mimic this action on your new email button, and create an action result, you can use this action result in a Send Email action. Put your action result from your Generate Report ...