Method Community

Hi John,  Currently Method cannot sync sales orders with Quickbooks Online (QBO) like it does with Quickbooks Desktop (QBD). The error seems to be referencing a screen that is stock in a Method for QBD account though. Did you copy this screen into a Method for QBO account?  Jason

Hi Mike, Sounds odd! Can you email me the screen you are talking about and make sure the MethodSupport user is activated? I'll sign in and take a look.  Jason

Hi Andy and Ben, I haven't been able to replicate this behaviour. Can you try to enter a lead with a Standard Web-to-Lead form and see if this works properly? You may be missing a field on your custom web forms, possibly the Entity field in the Activity table (see my screenshot below). Let me know what you find.  Jason

Vicki, Is this a custom screen or a stock screen?  Could you enable MethodSupport and email me your company account name.  I can take a look and see if I get the same behavior on my end.  Have you tried a different browser?  I don't use Firefox much, so perhaps there was an update that may be causing this. I haven't ...

Adam, As far as the not fully loading idea, I read in a post about refreshing the screen. I have tried refreshing the screen but it doesn't appear to make a difference. I can physically see everything if I have access to the scroll bars on the side and bottom.  I realize slightly resizing the resolution will take care of the seeing the ...

Greetings.  I get this message when i press the "create invoice" button on a stock screen sales order. John M Could not run the 'Show Screen In Popup' command, as there was a problem locating the Screen 'QuickBooks_SalesOrder_CreateInvoice'. This Screen may have been deleted, or if you copied the original ...

Hi VLocke, From the sounds of it, the reason you may not have been able to view the buttons was because the screen didn't fully load yet.   I've seen the issue with the scroll bar missing.  I believe this is more of a browser issue than something to do with Method.  I seen this happen on other pages also, like Gmail on ...

Yes, Ben that is the field I am referring to.  I did look at the link you sent me but I can’t really tell how to read it.  I tried using this before I sent the post.

Yeh I noticed the same thing the other day. Been to busy to post up on here. Is this fixable soon?

Hi Michael, Would you be able to send me your account details (CompanyName you login with) so we can look into this a little further?  Also, please make sure you have Method Support turned on, which can be done by navigating to Customize-Users Tab, then make sure there is a checkmark beside the "MethodSupport" User in the ...