Method Community

Hi Chris, Could you try this again?  We've just deployed a fix and this should be working now.  Please let me know if you are still having issues. Thanks, - Adam

I have a customer that somehow became split. Both customer identities have customer and contact information but one has all transaction history and the other has all activity history and scheduled activities. How do I combine these two back into 1?   I checked QB and only 1 identity exists for this customer.

Hi Ben,  I have a few suggestions for you: Regenerate all of the tables the are associated with the form. To do so, go to Customize>Tables/Fields and click on Edit Fields... and then Finished Editing Fields for each table.  Go through the steps on the web form in Method and click Finish at ...

Sorry for the delay in response.  I have radio buttons on my invoice that the user can select from and the radio buttons that are selected make up a unique item code.  Mobily this makes more senses instead of having to slect from a long list or seach for the words exactly.  I have the radio buttons waterfall action as well so it is ...

I created a custom form a while back..the form is working on my site but i went to edit the form a bit and when i go to load it I get>> Error: Object reference not set to an instance of an object. Weather I am reporting a bug or i messed something up can you please lend a suggestion or solution. Thanks,

Is thereany reason why I wouldn't see the FullName field when trying to add a dropdown using the Customer table? Similar to the example above, I am working on a new table that will use the customer>FullName field.  However, when I get to step 3, RecID is the only choice given... Any idea? 

Hi Shawna, 1) I think the best way to approach this would be to first import your contacts through the "Customer Leads" Table.  This way you have the ability to add many more fields you probably want included (billing address, shipping address, CompanyName,…), just don't include or worry about the Tags field at this ...

Thanks so much Ben. Many of the contacts have a company associated with them. If it makes it easier, I could easily assign a company to those that do not for consistency. I appreciate your time and help with this :)

So went live with our online application portal this weekend. Everything was working fine, but now am getting lots of the error encounted on webform errors as people are trying to create leads. Below is the whole email I receive. I took the basic web to lead and added a few extra fields we needed. Looks like times are not getting created for ...

Nothing is blocked in IE. We ended up just coding in for IE to use the frame version of the portal as formatting was fine on that. Then everyone else goes to method site with domain forwarding. We went live on the weekend. Things were looking good, with people already using the portal. Now I am getting lots of errors when people use web to lead. ...