Method Community

There have been a number of posts recently regarding debugging the service calls.  I'd like to share that we've had great success using a tool like fiddler to intercept the internet traffic so we can inspect the raw http requests and responses.  This is how we learned when to expect attributes vs nodes vs text in the Method ...

I’ve noticed that when I add comments to an activity and check the HTML of the field a <p> tag is added, however if I copy and paste text there is no tag. If comments are added using a Mac again there are no tags added. This is causing some consistency issues with grid displays. Has anyone come across this before?

Hi moultrup, Does the service method being invoked support the post method? If not it doesn't matter how the call webservice action works....your call will aways fail. If that is not the problem send me an email and we can discuss this off forum Dave

Hi thyon, I'm gonna need a little more info here. What function are you calling? No function in the api returns just the word true. What does the xml being returned look like? Dave

Thanks Matt!  This issue was in fact reported. When I have an update I'll post it here. Jason

Mark - Thanks for the assist on this. Ben, Could you check to see if there is a duplicate entity in the account?  That has caused this type of issue in the past. - Adam

ok, thanks for the help.

It sounds like there is a corruption that somebody at Method will need to fix.  We've experienced the same thing from time to time.  You'll need to contact them directly.  They are generally very helpful in getting this stuff sorted.

I have built some functionality into the work order and invoice screens to allow the work order number to be pulled through when creating an invoice (there is a dropdown field in the invoice table displaying record ID from the activity table). There are then 3-4 linked fields in the invoice via the activity record ID. On the desktop ...

I am in a modified mobile invoice...i am selecting an existing invoice from the grid, uppon selection the canned logic is to take to the screen where it shows the customer info....i have modified it a bit to say look at that customer and check a box depending if that customer is a company or not. On a side note I have tried ...