Method Community

Hi Peet,  I just wanted to give you an update for this suggestion that you have provided. We will only provide the HTML but you can have your web developer add a watermak.  Ronen

Hi Peet,  I will bring this suggestion to our internal team, but I am not sure when or if this will be considered for a future release of the web form.  Ronen

Hi Sunny,  [quote user="Sunny"]i assume 2_Firstname is the same as FirstName_Step2 then[/quote] The assumption you made here is correct and the code will be automatically created for you.  [quote user="Sunny"]in the sample of what your customers will see when they use ...

Hi Dave, I was able to duplicate the issue on my end, and created an internal ticket for this issue. I will update the forum post once I have an update from the team. Ronen  

Hi lvharris, Please revert to the previous e-mail preferences settings that worked for you. When I logged into to your account, I noticed that the Customer and Contacts List, New Customer, and Edit (Customer Name) screens are all customized, but the Activites List, New Activity, New Appointment, New Task, and Log Call screens under the Activites ...

Hi csmp,  I was working on this issue, but I wasn't able to replicate this issue as you have described it. Can you please e-mail me your company account information to r.gaisiner@methodintegration.com and can you please enable the MethodSupport user for me so I can take a look at this issue further. Ronen

Hi lvharris,  I noticed that in your e-mail account settings under Customize > My Account, you don't have a password indicated and in the selection for Use SSL, you have the selection of No.  Please type in a password in the Email Password field, select Yes for the selection for Use SSL, and for Port ...

Hi John M,  I was able to duplicate the issue on my end and have created an internal ticket for our team to investigate further. Once the issue has been resolved, I will update this post with additional information.  Ronen

Hi Dave,  Can you please enable your MethodSupport username and provide the name of the customized screen that this is happening on so I can troubleshoot it further.  Thanks, Ronen 

Hi khorner,  The reason that you are not able to see the contact information on the work order is because the contact information is not added directly to the new work order.  The best way to make sure that the information gets passed on to the report is by creating a linked field in the activity table and to make sure that the ...