Method Community

Just to confirm, this is only happening on new invoices that are created the same day that the reports are generated correct? Can you advise how you're sorting the Detail1 band on your report? Is it being sorted by LineOrder? If so, change it to sort by RecordID instead and let me know what happens. - Ashur

Hi Nova Developer, What browser are you using, e.g. Chrome, Firefox, IE, Safari? There are no settings that I know of which will disable clickable links on your browser, however, ensure that your pop-up blocker is disabled. Try a different browser as well and if the issue persists it may be due to antivirus/malware software on your ...

OK so this is very interesting.  The client had an issue with the computer that they use to sync with, it was down for a few days and in those days when nothing was syncing they had no problems printing, but the minute the syncing started working again the printing problem started.  We've tested it since then, and sure enough this is ...

When editing an Activity, you can see the associated contact info in the left window. It seems like I should be able to click on their Facebook, LinkedINn or Website and bring that link up but nothing happens. Is there a browser setting that must be set?

Report Designer seems to be popular these days.  My request seems simple enough, but I have been unable to execute. I have a custom grid that lists items owned by customers.  Columns include Customer, Manufacturer, Model Number, Serial Number, and Expiration Date. A single customer may own several different items that all expire on ...

That makes sense.  Saving it again was probably the piece I did not know.  Thanks again.

It's possible that you just needed to resave the report again.  Apparently, even after you "Save As" you may still need to save the report again.  I forgot to mention this in my last post.  Perhaps that's what you did. - Adam

Hi Mike, Method has the ability to sync with custom fields in Quickbooks.  These fields will need to be created in Quickbooks, but they will sync over into the Customer table in Method.  You can find and create these fields by editing a customer.  If you go to Additional Info, you might see a few custom fields.  You can edit ...

Adam, I went back into the New Method account and played with the reports some more and now it's working.  I cannot tell what I did different but it is working now.  Thanks.

Yes that sounds correct.  Are there any custom fields that are in the old account that haven't been added to the new account?  This may cause issues if the tables and fields don't match and especially if the field is used in the report.   If you wish, you could you also email me your Method company account info and turn ...