Method Community

Hi Scott, Yes I did.  I took a quick look last night and found that from the occurrences I looked at, all had been changed at some point.  The field "IsChangedOccurrence" was set to True.  This would be why you can't change them as a group/series anymore.  I want to dig a bit deeper to find out when and ...

Adam, Did you get the email I sent you? 

John, I created a case for this and sent you an email. - Adam

You'll need to do them individually as each activity is unique and should have it's own set of details, e.g. Comments, Due On, Date Ending, whether or not it's related to any Cases or Opportunities, etc. - Ashur

Greetings, I started to process invoices in method and discovered that some of my clients had balances in them but in quickbooks there were no balances.  Started to do a full sync when a screen popped up saying you need to reconnect  to quickbooks.  In that pop up window was a red section stating that "The web-site domain of ...

Scott, Could you enable the MethodSupport user on your account, and also email me your Method account name along with the activities at issue?   To enable the MethodSupport user, go to Customize > Users and make sure the checkbox is checked next to the MethodSupport user.  I'd like to take a look and see what's ...

Thanks again Adam, No they were not altered individually. And every series I have tried has done this. So I am at a bit of a loss on why to do:(

Let say I have six appointments today, at the end of the day, when i get back to the office, can I complete all at once?  Or must i do them individually?

Hi Marcelo, You can edit an Activity Series but not random activities that aren't in the same series. In what situation would you complete multiple activities at once using the calendar? - Ashur

Scott, Were the occurrences updated individually in any way?  Even if the occurrence is opened and saved without any changes, this will break its connection to the series.  This is marked in a field in the Activity table called IsChangedOccurrence.  A good way to check would be to export the Activity table and include the ...