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Hi again, Would you mind reaching out to me at Success@method.me with the name of the screen you are looking at which is causing the error? I can see a few custom Case screens in your Account and I'm not sure which one you use as they all appear to be assigned to Tab Links. Also - is this happening for every case? Or just ...

None of the checkbox on the screen are checked.

Hi there, Sorry to hear you are experiencing troubles with Method! Would you be able to email me a screenshot of what your screen looks like prior to save? The address is success@method.me Specifically what I am looking for is what Checkboxes on screen you have checked off. There should be two in the top right hand corner of ...

Recently we whenever we try to save a “Case Dialog & New/Edit Activity" the action fails with an error popup: There was an error during the insert records into table process. Addional information Action Sequence Order: 20 [Close] Whats suddenly caused this? and how can it be resolved?

No worries...thanks!

Hi Brett, Sorry, must have missed your reply! I believe the default timeout length in Method:Classic is 120mins - but as I mentioned we can change this value on our end :) In Method:New - there is no Timeout length. Thanks Brett! -Ben

Hello? 

Hi, has there been any word on this? I researched the report designer, and the DevExpress that it uses. It seems like this would be possible with some higher level parameter controls, like xtraReport11.name = "My Custom Report". Anyways, just a thought

Hi James, Rest assured there is no plan on our end to discontinue the Classic Platform just yet.  However, when we do get to the point where we want to move forward supporting only one unified Method Platform - we will have a plan in place for how to move our Classic Userbase over to Method New; screens and ...

Ben, Thanks, those are perfectly fine solutions.  I could also try changing my screen resolution to a lower resolution before opening the browser. Can I edit old screens made in Method Classic with Method New? I am terrified of losing support of my custom screens.  Method has been such an incredible tool.  I certainly don't ...