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That appears to have worked, but is very concerning. As a comparison test, I exported only 2 fields: ("Record ID" and "FullName") from the "Customers" table, and I received the same number of records (close to 3000) as when I exported all columns/fields in the Integration Tools interface for the ...

Mike,  I think this may be the problem - The more fields you choose in your export, the less records that you will be able to export. Are you trying to export your Entity table with all of the available fields? Try unselecting all of the fields when you export and choosing only the ones you need. You may find that you will see ...

Ourcreativeteam - thanks for your input! :) justjava - we were able to solve the issue over the phone. We typed in your Method user name instead of your email address into the User field on the plug-in which solved the issue.  - Jason

Hi MikeB, This does not sound like normal behaviour. Your Entity table should have all of your Customers, Vendors, Employees, and Other Name records. Have you tried to export your Entity table? If you export it, are you still not seeing all of your customers? Try exporting your Customer table and your Entity table and compare them. To ...

Hi Cara, I took a look, and it looks as though you added the Customer Type field from the left into the same cell as the grid and did not add it as a column in the grid.  It may look like the screen below.  What you need to do is not add the field from there, but add the column into the Customer Type grid.  You'll ...

Thanks Dave.  Your comment saved a bunch of debugging time.  We've gotten everything working and have added send email to our stand API class library.

I have close to 3000 customers in my customer table (1500 of which are active), and yet there are only 100 or so of those in the Entity table. Why are they not showing up? Is this a problem?

Thanks Adam, Is there a Method report I can access that will produce a weekly payroll/time report? We like to give our employees a record of the job sites that they were at for the week showing the hours they worked there.

Hi KUpham, Sorry for the late reply.  I've been able to recreate this.  I'll see if there's a browser setting or Quickbooks setting that handles this.  If not, I'll put in a ticket with the team. - Adam

Are you connected to QuickBooks desktop version, or QuickBooks Online?  If desktop, is your QuickBooks file hosted on a server somewhere outside your office? I'm wondering if the Pacific time zone is where your QuickBooks data lives - either on Intuit's servers if it's QuickBooks Online, or if your QuickBooks desktop file is on a ...