Method Community

Hi Gerry, Happy to help help out with this one! There might be some sensetive information we need to discuss which is probably best not left over a public forum like this. Would you mind shooting me an email at success@method.me with your Account name? I can take a look on my end. Thanks Gerry! -Ben

Hi, I am new to methods.  We are eveluating Methods and we have been importing customers into the system. I have managed to delete all Customer records.  However, the contacts still linger on.  I have sync QuickBooks to Method and still the contacts are there.  We do not have any leads.  Nor do we have any customer ...

Hi again, Would you mind reaching out to me at Success@method.me with the name of the screen you are looking at which is causing the error? I can see a few custom Case screens in your Account and I'm not sure which one you use as they all appear to be assigned to Tab Links. Also - is this happening for every case? Or just ...

None of the checkbox on the screen are checked.

Hi there, Sorry to hear you are experiencing troubles with Method! Would you be able to email me a screenshot of what your screen looks like prior to save? The address is success@method.me Specifically what I am looking for is what Checkboxes on screen you have checked off. There should be two in the top right hand corner of ...

Recently we whenever we try to save a “Case Dialog & New/Edit Activity" the action fails with an error popup: There was an error during the insert records into table process. Addional information Action Sequence Order: 20 [Close] Whats suddenly caused this? and how can it be resolved?

No worries...thanks!

Hi Brett, Sorry, must have missed your reply! I believe the default timeout length in Method:Classic is 120mins - but as I mentioned we can change this value on our end :) In Method:New - there is no Timeout length. Thanks Brett! -Ben

Hello? 

Hi, has there been any word on this? I researched the report designer, and the DevExpress that it uses. It seems like this would be possible with some higher level parameter controls, like xtraReport11.name = "My Custom Report". Anyways, just a thought