Method Community

Dave, I will explain how to regenerate the Item table again to see if this was the issue.  However if this doesn't fix your issue, I would suggest contacting us with Method Support turned on for your acount, this was we can go in and double check some settings. Renerate Item table: From within Method, go to the Customize ...

ecoxotic, Click here for some webinars that will help with customization. The customization section is near the bottom of the screen. Also, here is a guide to the screen designer if you're unfamiliar with it.  To get you going, I suggest editing the line item grid and looking into the actions on the Item field. You could ...

Is there any other field on your screen where only the SO number's are being stored? If not then no, there's no way through actions you can pull a number from an Email Body because there would be no real 'value type' we can look for, and even then we wouldn't be able to separate it from the rest of the body. However, depending ...

[quote user="Jurandir"]If there is no easy solution, may I cancel my account and subscribe a new trial version? [/quote] It might be quiker to do this if you just started using Method CRM and there is no data you need.  If you would like to cancel your account I can process that for you, can you please message me your company ...

Innovative, Based on this extra bit of info I am now aware of what the issue is and will follow up when I have more details or a resolution. If you email me your contact details and your Method account name I can contact you but it would be considered consulting time (You would be charged up front and if your issue is indeed a bug you will be ...

HI Jessica, Does this happen everytime? For example if you were to add some actions right now, close the object you are working with and come back the actions are now gone? If this is the case can you email me your account name and ensure that MethodSupport is enabled (Customize > Users), and let me know the exact screen and object you are ...

Hi Lee, As discussed in our email exchange the issue with contacts is only a visual issue of how it was being displayed on the grid (It is not corrupt). The contacts are still all linked properly to the correct customers. There was another issue that was brought to light where the employee that a sales rep was assigned too had changed but as ...

Ian, It seems to work fine for me. Can you try IE? If you go to Control Panel > Regional Settings/Regional and Language Options do you have an Administrative tab, what language is setup there? If you are still having issues send me an email m.melo@methodintegration.com and we will arrange a GoToMeeting so I can connect and see it under ...

Hey Kieran - let me see if I can help out, so that we can get you going over the weekend. If you want to send that info today, just email it to method at methodintegration dot com and I'll have a look. In terms of speed, I highly recommend you download FireFox and use that instead of Internet Explorer.  FireFox is free ...

Hey Brent - yes I did receive the email about Google Gears.  Thank you for sending me that.  I haven't had the time to go through everything myself, and the other Method developers have their hands full, so it's something we need to look into in the future once we get time on our hands. Without knowing too much about it, though, ...