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Hey Jason,  Those fields are pulled straight from QuickBooks. You should be able to modify them under 'Company Information' in your QuickBooks file. After modifying the fields, execute a Sync. Try that and follow up if it's still displaying incorrectly. -- Mortaza

Hi Rolf, Updating or inserting records in a table doesn't cause a sync to occur, the Save All Sections action uses Method PUSH technology to send any changes to QuickBooks, so that's why when you click Save you see the information update in QB. The Update field in table and Insert Records into Table actions do not do ...

Paul,   It’s not working for me – QuickBooks does not update the address fields with empty rows, no matter what I do. I verified all the fields are sent.   Another issue you failed to address previously is the fact that I do not see these fields in the request. When I send a field through the API with an ...

dottie, This is actually better handled through custom fields in QuickBooks.  Open any customer for editing the click into the Additional Info tab - there's section on the right hand side that says custom fields.  Click the define fields button and you'll get a popup to enter more information.  Call the field whatever you ...

I'm not seeing changes in the following situations: Creating a sales order for Customer:Main Account Going into the customer main page, going to the Contacts section/tab, selecting Main Account and going to the detail page for the Main Account job type for that customer. In both cases, the original sales reps are still there. My ...

Paul, When I send an empty address through the API to QuickBooks, Method populates the information and all address fields are empty. When the sync triggers, instead of populating QuickBooks with empty addresses, Method takes the existing address from QuickBooks and puts it in the document. This is not a normal behavior as I want Method to ...

Hi Furrywombat, Here's my answer. As far as the the sync engine is concerned the speed depends on the Quickbooks SDK, the engine will work according to the properties of the quickbooks SDK. -Inder

Hi LJR, Method currently does not have the ability to sync with the Quickbooks Advanced Inventory feature.  3rd party applications are not able to access/sync with this information from Quickbooks, this will likely be available in the future. -Ben 

How do I get help with this issue?

Hi Alex, The development team is investigating this and are currently determining the scope of the fix. This may be a large project requiring an update to the Method Integration Engine and as such, I can’t make any promises that this will be resolved shortly. It really depends on the scope of the project. I performed some additional ...