Method Community

Hi lpierpont,  This issue should already be resolved in IE 8. Please let me know if you are still experiencing this issue by sending me a screenshot to r.gaisiner@methodintegration.com. If you have Windows 7, you should be able to download IE 9, and this issue would be resolved.  In regards to the December and January links, all of our ...

 The following indicates which accounting application(s) the release note(s) apply to. QBD = QuickBooks Desktop QBO = QuickBooks Online Edit Lead New - the “Documents” tab section now allows Method users to upload new documents or attach existing documents in the document library directly to a lead. (QBD & ...

Hi Kevin, Did you just recently set up this screen with these actions or was this working the way you wanted it to work beforehand? Ronen

Hi csmp, In the screen which has that grid you are referring to, on the event "OnScreenLoad", within the advanced screen properties, you need to make sure that the "Refresh Grid" action is the first action that is being executied which will ensure that the grid gets refreshed first before any other action on the grid is ...

 The following indicates which accounting application(s) the release note(s) apply to. QBD = QuickBooks Desktop QBO = QuickBooks Online Edit Opportunity Fixed (#3210) - if an activity was related to an opportunity but did not have a contact assigned, an error message was appearing when attempting to save the activity. ...

Hi csmp,  The buttons should look exactly like the Chrome edition if you are signing into Method in IE 9. If your computer however is running Windows XP, then the highest version of IE that you can download is IE 8.  I hope that this helps.  Ronen  

Hi csmp,  Thank you for sending me those two screenshots. The reason that the buttons are displayed differently in IE then in Chrome is because IE displays the HTML elements of the page differently then Chrome as define in the CSS (Cascading Style Sheets) files of the page.  The functionality of the buttons will always stay the same ...

Hi csmp,  Can you please send me a screenshot of how it looks in Chrome and IE? You can e-mail me at r.gaisiner@methodintegration.com.  Ronen

Hi csmp, Is this also happening in Chrome and Firefox? Ronen

Hi bbullins, I would like to see discuss this issue over the phone. Can you please contact the Tech Support line at 1-888-925-6238 and upon the prompt you are given, you can press 1, and I will be happy to take a look at this issue.  Ronen