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All data issues with affected transactions should now be resolved.

The issue was addressed in a hotfix released this morning.  Any newly created transactions should work as expected.  Any transactions created, that subsequently had line items deleted, during the approxemately 24 hour window from 9am Jan 11, 2018 to 9am Jan 12, 2018 may be effected.  We are continuing to work to identify affected ...

Hi Christina, I'm going to reach out to you directly to see if I can help move this forward. Regards, Peter

Just an FYI for everyone - there was an issue with the Method release yesterday.  It is being addressed, we should be announcing a resolution shortly.

After years of using the API we starting getting this error today with all transcations syncing to Method through the API. "Quickbooks returned an error when adding/modifying a accSalesOrder record. The error was: The item.... is placed in the request in incorrect order". Can someone please contact me about this? We are completely ...

Hi Ben, I believe that they were doing a full synch and the conflicts temporarily disappeared , but have now come back.  I will ask my manager to check the synch engine in the morning but I do believe they show there as well.   Have a great night! ~ April

Hi April, Hmm thats a strange one, dont believe I've ever seen that error before! I'm looking in your account at the moment and it appears the conflicts have disappeared. Are you seeing this error, or any errors at all on the Sync engine itself? Thanks April! -Ben

Hello, Has anyone run into this error before? "QuickBooks returned an error when adding/modifying a accSalesOrder record. The error was: There was an error when saving a SalesOrder. QuickBooks error message: A custom style must be set on this transaction." I thought it might have something to do with the templete in Quickbooks, ...

Has this been worked on any more to see what is going on?

The following updates are now live for users of Method. New Features Search for contacts from anywhere in Method using the magnifying glass found in the top right hand corner. (PL-7585) View recently accessed contacts in Method using the magnifying glass found in the top right hand corner. (PL-12478) The ability to jump to ...