Method Community

Adam, I wasn't physically at the client's site when I did the install (I used GOTOMEETING) and I didn't ask what the OS was.  The client said is was his 'server' but it is really his beefy workstation.  We were running Chrome so it put the setup.exe in his default directory.  I can send an email to the client ...

I've tried to change to a "RESOURCE CALENDAR" and I chose ActivityType just like the webinar but I can't get anything to show up in the calendar at all.  Has anyone done any work on the calendar?  It seems like a really weak link in the Method chain!

Hi Steve, I've seen this before and this is definitely a Windows message. Certain Windows environments seem to trigger this with the sync engine.  Did you have any external or network drives attached when you installed the sync engine?  Which OS are you running?  Where did you save the setup.exe file? - Adam

Hi Karen, I noticed that you had a similar post today, is this the same issue? If so is it still occurring after starting over? What exactly did you add/change because there is no GroupHeader3 section by default on the Invoice template. - Ashur

Hi andy, We don't have any documents or resources specific to creating dashboard charts, however, those charts are technically reports. So if you create/customize your own report using our Report Designer you will be able insert it onto one of your screens, i.e. Home Dashboard. In order to insert a report onto a screen you will need ...

Hi all, Just did a new installation of desktop.  During the sync a message (from windows I think) appears saying device not ready.  The device is '\device\harddisks\dr2'.  Has anyone else seen this message and what is it trying to say? It gives options to 'cancel' 'ignore', or 'continue'. ...

Are there any resources available with detailed information on dashboard charts and creating custom dashboards?

Ashur, That fixed it. Thank you Kyle

Karen, Did you build this report template from one of our stock templates?  If you still have the stock version, you can always build it back from there, rather than try to fix what may be broken from the custom report.  Unfortunately, since the original version of the custom report was only on your account and you overwrote it, we ...

Hi Kyle, Try adding this IP address to your whitelist as well 209.61.180.162, then test and let me know what happens. - Ashur