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  • Re: How can I modify the calendar screen to not display Inactive or ex-employees?

    Unfortunately, there is no way to edit that grid to show only active users. &nbsp;We do plan on making improvements to the calendar object in the future, but I have no ETA on when that might be. You should be able to delete inactive employees. Are you not able to do this? - Adam
    Posted to Method:Classic General Q&A (Forum) by Method_Adam on 02-05-2013
  • Re: Importing Exporting from one account to another

    Hi Maia, First off, I highly&nbsp;recommend trying to do this on the Quickbooks end of things. The reason I say this is because trying to do this through Method would be incredibly complicated. &nbsp;Aside from matching the tables (difficult and time consuming in its own right), making sure transactions id&#39;s and list id&#39;s&nbsp;match up ...
    Posted to Method:Classic General Q&A (Forum) by Method_Adam on 02-05-2013
  • Re: Help! Email relay has stopped working

    Hello Bryan, I responded to you by email earlier with the below response. If you&#39;re still experiencing an issue please respond back to that email. We haven&#39;t changed anything on our end and there have not been any reported issues regarding emails being sent from Method. The error message you&#39;re receiving states that your mail ...
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 02-05-2013
  • Importing Exporting from one account to another

    Hi! My company has decided to make the switch from Quickbooks online to quickbooks desktop (enterprise to be exact). Unfortunately, as&nbsp;any&nbsp;one who has ever had to do this may know, it is not easy to on the quickbooks side of things. Luckily....method to the rescue! So essentially instead of using Quickbooks export, convert, import mess ...
    Posted to Method:Classic General Q&A (Forum) by mlwells on 02-05-2013
  • Re: Resource calendars

    One thing you could do is create users that can&#39;t sign in and call them &quot;Training Room&quot; or &quot;Sales Calendar&quot; and assign activities to those users. &nbsp;You might&nbsp;be limited in&nbsp;that you can only assign one resource, so you wouldn&#39;t be able to additionally assign a user that booked that&nbsp;particular resource ...
    Posted to Method:Classic General Q&A (Forum) by Method_Adam on 02-05-2013
  • Help! Email relay has stopped working

    Hey everyone, Are you guys currently having any issue with your email servers or have you recently made changes? As of saturday, we have not been able to send any emails from Method. We keep getting this error: Email Send Failure Alert The following email failed to send. Mail Server remote.icleanpools.com Response ...
    Posted to Method:Classic General Q&A (Forum) by handcrafted on 02-05-2013
  • Re: Taxes on Grouped Items

    Hi Mike, Can we schedule a phone call and screen sharing session please? Email me times when you will be available, as well as the best number to reach you on, and also please ensure that the MethodSupport user is Active. - Ashur
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 02-05-2013
  • Re: Using trigger action to create a task

    It would be almost the same as a follow up. &nbsp;You can store the information you need (the name of the Lead and any associated info) into action results when the checkbox is checked&nbsp;using &#39;Retrieve Value from Screen&#39; action. &nbsp;Then on the save button, you can insert a record into the activity table to create the&nbsp;task, ...
    Posted to Method:Classic General Q&A (Forum) by Method_Adam on 02-05-2013
  • Re: Editing a lead error

    Hi theavspecialist, Leads don&#39;t sync to QuickBooks so I&#39;m not sure why you&#39;re receiving this message. Are you sure this lead hasn&#39;t been converted into a Customer? Even so you should be able to edit just the email address without receiving a conditional warning. Try this, go to Customize &gt; Tables/Fields &gt; click on the ...
    Posted to Method:Classic General Q&A (Forum) by Method_Ashur on 02-05-2013
  • Re: Taxes on Grouped Items

    In QB item list, there is no tax item applied to the group. Also in the item list, each item has a &quot;G&quot; tax code (GST only). However, when I select the group for an invoice in QB, the grouped item name is shown, and then the items are shown with the correct tax code for the customer (in this case, &quot;H&quot;). In Method, the group ...
    Posted to Method:Classic General Q&A (Forum) by MikeB on 02-05-2013
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