Method Community

So I looked through the forum posts and any that remotely seemed like they might fix this problem such as going to fields/tables of contacts, customers, and entity and resaving them, or going to the actual lead and customer edit screens and republishing them, but the same problem kept occurring. My problem is this: I have a customer that has a few ...

Andy, Are you opening a different screen? Have you checked your on screen load actions to see if the dropdown fields are being loaded with the data? - Adam

I'm having an issue with a few custom dropdown fields. The data entered when creating a record is being saved and showing on grids, but when selecting the record and opening a screen the dropdowns are blank. It's probably something very simple but I just can't see why this is happening. Thanks.

Hello Method, I am getting an error when I try to save changes to a profile screen. "Invalid column name 'BillAddressAddr2'. Please verify this field is in the table you are trying to update. This happens on the ContactsPortal_EditProfile Screen when I change the billing address field and click the Save Changes button it returns the ...

Thank you!

mlwells, I wrote a program that uses the Method API to transfer some Method data from one account to another. The reason for creating it was for a client that was switching from a standard Method account to a Multi-tenancy account, but the idea is similar.  The way it worked was that they first synced the new account to their QuickBooks ...

Sorry you are correct. There are no other work arounds that I can think of. I've put in a feature request to the team on your behalf. - Adam

I just wanted to say thank you for the help. I will be testing out your tips to see if they work for me in my current setup. -Neil

No the system says that you can not delete inactive users if they have edited, modified or entered any enteries in Method.  The reason given by the system is that they can not be deleted because they are in the audit trail. Any other ideas for a work around?

Unfortunately, there is no way to edit that grid to show only active users.  We do plan on making improvements to the calendar object in the future, but I have no ETA on when that might be. You should be able to delete inactive employees. Are you not able to do this? - Adam