Method Community

Good morning, We have connected method via API to our webshop and we create leads, customers and sales orders. It works fairly well, but we have the following problem:: If a new customer/lead with a name that is already in use, wants to register the following error message apperas: Save Warning: The Customer/Employee/Vendor/OtherName ...

Hello, We have repeat customers that will frequently contact us through our web-lead form but it's creating duplicates. Is there a way to screen for this or does input into method need to be done manually?

Yes, issue is resolved. Thanks.

I believe it had started roughly a week to two weeks ago. Interestingly enough, so far the requests have now been pushing through correctly, without issue.

Hey rgatton, I would recommend reaching out to our support team for more help with this. When you sync your QuickBooks company file to your Method account the company file and the account are bound together. You cannot reuse an account on a different QuickBooks company file without causing data conflicts and inconsistencies. If you need to sync ...

Hey Colin, When did "Operation timed out" start happening? We made some changes earlier today, is it still happening now? If its still happening can you send me your account name to michael@method.me

Hey rgatton, This issue should now be resolved. Can you confirm if it's resolved for you?

Wasn't sure why it was acting the way it was, I just rearranged the order of the tags, and double checked for spaces or commas, and then it worked. Thanks so much, this helped so much! 

I recently had set up an api function so that when someone submits a form, it creates the lead in Method, then looks it up and updated which sales rep it is assigned to (as I understand you can't set that during the initial MethodAPIInsertV2 call).  It had been working for a while flawlessly, and now recently throws a cURL ...

The following updates are now live for users of Method. Bugs Fixed an issue with font size in section headers (PL-14384) Fixed an issue with the database icon shifting alignment (PL-14608) Provided clearer error messaging when uploading a picture for a contact (PL-14700) Fixed an issue with grids where if no columns are added Go to ...