Method Community

Hello,     The July stage version was pushed to make it the live version.  There is no sub-domain or app sub-domain. If you were using Stage before, you will have to update your bookmarks and portal links to point to the live site.  Currently, we do not have a new stage site available.  The live site has the ...

Hello Tim,     Are you modifying pre-existing fields in the invoice and estimate tables?  It may be restricting you to change attributes of a field because current values in the records violates the new attribute.  eg. You can't make a field mandatory if fields are currently blank.  Also, what do you mean when you ...

Hello John,   I ran tests on my test account and I am able to send emails.  I would like to see the send failure alert email.  You can send it to my address below or support@method.me.  You can also give us a call at Method support 1-888-925-6238 x2. Greg

Hello Rob,    I was able to get this to be reproducable.  When the report is generated, it thinks it is five hours behind when really it is only four hours behind because of daylight savings.  In November when we turn the clocks back, the time will be correct.  I'm not sure where it is not including daylight savings ...

Hello industrialrobotix,      This is something you can contact Method support to help you out. The number is 1-888-925-6238 x2. It's hard to diagnose over the forums because it usually involves trying different combonations until it works.  My guess by looking at your credentials is that either the server name ...

Hello industrialrobotix,      Speed is not a common issue with a trial.  The trial and regular accounts run on the same servers.  There isn't any difference between both types except on the billing end.  We have been working on getting Method quicker to load and you should see some speed gains soon.  ...

Hello Adrian,    Thanks John for the post. You are referring to adding images to a report in the report designer.  To add a picture, you need to add Picture Box control to the report and modify it to make an image appear.  Dragging the image onto the report designer only makes the picture appear in the designer and not the ...

Hello Ben,   It does look like it is a permissions issue.  The domain user doesn't have enough access to the Outlook plugin or Outlook add-ins.  I'm not familiar with Domain User accounts, but I assume it is a setting that needs to be checked to allow them or the domain administrator to access the Outlook plugin. Greg

Hello Bart,      The underscore ("_") would be very hard to use in sorting inventory and non-inventory items.  It would be more beneficial if you create a field that records if the item is inventory or non-inventory.  You can add it to the table and do an import update to populate the field.  You can ...

Hello d.vanbaale,    To answer your questions: 1) The preview mode in Report Designer does not allow the previewing of more than 100 records at one time.  It gives you a chance to check formatting and spacing issues while adding efficiency to the designer. 2) I would like to ask a couple of questions.  When you refer to a ...