Method Community

Why doesn’t Method CRM (Customer Relationship Management) support QuickBooks for Mac? Not because the Method team doesn’t want to, it’s quite the contrary. In fact, they love Macs and most of them use them exclusively. The answer lies in how QuickBooks for Mac is different from the Windows version and the development path ...

That makes perfect sense - and it would explain the occurance. It seems strange to me that the action "Value From Screen" would not grab the actual value on screen...at least I have a working method.  Thanks for the help!

Garret, This is just a guess... It looks like when you are adding the value from the screen, it is using the recordID as opposed to the text value of the field. You can test this theory by seeing if your RecordIDs are off by 1 number in the table that contains 1-10. For example the number 2 would be recordID 3. When you use the retrieve value ...

I am having strange math behavior when adding values from two "Quantity" dropdowns - not sure if this is a bug, or error on my part. For testing purposes, I have two sets of two dropdowns that point to a quantity table with values 1-10 (see attached screenshot).  I have actions setup that add the values from the dropdowns together, ...

I am now getting the "Table does not support add" response on the InvoiceLine table. The call was working yesterday morning.

Karen, If you need a quick fix, I would have your Actions update the QTY to 1, and adjust the Price to the Order Minimum upon finding the exception record in your Item/Customer table. You can have your Action Sequence automatically append text to the Item Description to include the actual Item Quantity and a note about the price ...

Karen, As paid support (consulting) is by appointment only, there will be a delay in getting back to requests for consulting, as its likely our consultants are already booked into consulting sessions.  A consultant will get back to you as soon as they can.  You can also choose to reach out to another MSP for assistance. - Adam

Adam, I left a message for paid support.  Not sure where that falls, but I called at 9:15 this morning and have not had a call back yet!

Karen, Did you mean support or consulting?  Consulting is done by appointment only on a first come first serve basis.   - Adam

I am not looping through the grid... I am looping through a table to retrieve values. James, thanks for your suggestions, I will take a look at them now.